Office Supplies

Last updated on August 18, 2025


Goods you can purchase

Office supplies


Use this Master Standing Agreement

Step 1: Check if your organization is authorized. Organizations that may use this agreement are:

  • B.C. government ministries
  • B.C. broader public sector organizations that have signed an Entity Agreement with Staples Canada ULC and an Access Agreement with the province
    • Contact your finance department to confirm whether your organization has signed an agreement and determined a payment method

Step 2: First time users must request an account to begin ordering online. Allow for 48 hours for request review and creation.

  • B.C. government: Call (250) 952-4460 or email Distribution Centre Victoria for help setting up an ID
  • B.C. broader public sector: after the Entity Agreement and Access Agreement are signed, request an account for your organization
  • Staples will provide online/webinar training for any new users to help navigate the eway.ca website

Step 3: Log into your account to order online and complete your purchase. Orders must be paid for using a purchase card (B.C. government) or credit card/invoice with goods (B.C. broader public sector).


Information about this agreement

Shipping timeline and fees

  • Next day shipping if order is received by 4 p.m. local time (in most locations)
  • Free shipping on orders $50 or more
  • $9.99 shipping on orders less than $50

Returns

Review the Staples Professional terms & conditions for their return policy including acceptable items and return periods. DCV does not accept office supply returns.

To start your return, email easyservice@staples.com, call 1-877-272-2121, or chat online and provide your account and the invoice number.


Supplier contact information

 

 

Staples Business Advantage

Order online at eway.ca

Contact: York Chan
Phone: 604-230-8388

 


Contact Information

Distribution Centre Victoria
742 Vanalman Ave.
Victoria, BC V8W 9V7

Mailing address:
PO BOX 9455 STN PROV GOVT
Victoria, BC V8W 9V7

Phone: 250-952-4460

Email: DCVCustomerSer@gov.bc.ca

Website: DCV Online Store