Office Supplies

Goods you can purchase

Office supplies

Use this Master Standing Agreement

Step 1: Check if your organization is authorized. Organizations that may use this agreement are:

• B.C. government ministries
• B.C. broader public sector organizations that have signed an Entity Agreement with Staples Canada ULC and an Access Agreement with the province
  • Contact your finance department to confirm whether your organization has signed an agreement and determined a payment method

Step 2: First time users must request an account to begin ordering online. Allow for 48 hours for request review and creation.

• B.C. government: Call (250) 952-4460 or email Distribution Centre Victoria for help setting up an ID
• B.C. broader public sector: after the Entity Agreement and Access Agreement are signed, request an account for your organization
• Staples will provide online/webinar training for any new users to help navigate the eway.ca website

Step 3: Log into your account to order online and complete your purchase. Orders must be paid for using a purchase card (B.C. government) or credit card/invoice with goods (B.C. broader public sector).

Information about this agreement

• This agreement expires July 15, 2027.
• Only goods outlined on the price lists are available; other goods need to be obtained in accordance with CPPM 6 - Procurement Policy
• B.C government ministries are required by CPPM 6.3.2 - Procurement Policy to use this agreement
• Excluded goods include: audio visual equipment, computer hardware and software, janitorial needs, large office equipment, office furniture, protocol and giftware, telecommunication equipment, and other goods not reasonably regarded as office supplies or stationery
• Staples Canada ULC has no direct affiliation with Staples.ca, Staples.com or any Staples retail outlet.  Negotiated pricing and service delivery is only available on eway.ca

Shipping timeline and fees

• Next day shipping if order is received by 4 p.m. local time (in most locations)
• Free shipping on orders $50 or more
• $9.99 shipping on orders less than $50

Returns

Review the Staples Professional terms & conditions for their return policy including acceptable items and return periods. DCV does not accept office supply returns.

To start your return, email easyservice@staples.com, call 1-877-272-2121, or chat online and provide your account and the invoice number.

Supplier contact information