Network, Communications and Collaboration Services (NCCS)

Last updated on January 27, 2023

This supply arrangement delivers voice, video and data network services for ministries and broader public sector organizations.  The government enterprise network (GEN) is the backbone communication infrastructure for applications and devices, and a voice network (PROVnet), which connects all government offices across the province.

Who can buy from this supply arrangement?

What can I buy?

What do I need to know?

How do I access these services?

Who can buy from this supply arrangement?

This supply arrangement is available to:

  • B.C. Government ministries
  • B.C. broader public sector

What can I buy?

  • Data Network Services
    • client and VPN remote access
    • domain registration
    • Wi-Fi LAN services
      • managed LAN
  • Voice and unified communication services including
    • Skype for Business services and end point devices
    • MS Teams
      • Create a new Team
      • Meeting Room Service (MTR)
    • base to custom voice solutions
      • contact centre services
      • interactive voice response services
    • audio conferencing services
  • Microsoft Office Productivity suite including
    • SharePoint services
      • scalable hosted solutions for information sharing and document collaboration in a secure environment
    • Exchange messaging services
      • exchange mailbox used by
        • Outlook
        • mobile enterprise services
        • electronic fax services
  • Client network access circuit

What do I need to know?

The Government Enterprise Network (GEN)

  • Links government computer users to the two major data centres located in Kamloops and Calgary
  • Provides Internet access

PROVnet provides:

  • Telephone services to ministry and broader public sector organizations
    • base voice services
    • voicemail
    • long distance

Network, Collaboration and Communication Services (NCCS) provide

  • Enhanced voice services such as unified communications
  • Call and contact center services
  • Interactive voice response systems
  • Emergency voice services
  • Conferencing services
    • web conferencing (MS Teams and Skype for Business)
    • audio conferencing services
  • Microsoft Office Product suite of services
    • email services through exchange
    • email firewalls to protect against viruses and spam
    • electronic faxing service to mailboxes
    • SharePoint services

How do I access these services?

How much does it cost?