Shredding Services

IMPORTANT UPDATE

Cessation of Collection and Shredding During Interregnum

Since the Province is now in the period known as interregnum, government ministries are to cease shredding of government documents until such time that a new Cabinet is sworn in.  (Note that the Courts are exempt from this requirement as well as broader public sector entities, unless otherwise directed to do so by their internal policy). 

Accordingly, the Deal Management Office within the Ministry of Citizens’ Services has recently notified the supplier holding a CSA with the Province for paper-based document shredding services, Iron Mountain, to cease all collection and shredding of documents.  As such, ministries and their offices do NOT need to contact and inform Iron Mountain directly to cease collection or to request that their accounts be put on hold, as Iron Mountain has already been informed of this requirement.

Charges will only apply for the services rendered, so there will be no charges for the period when services are not provided.  Invoices will still be issued for any services performed before the interregnum period.

Minimum Fee

Note that there is a Minimum Fee that may be charged for each site visit to perform collection of bins within the same building of an account holder.  If the total charges of servicing all bins on the same day within the same building of one account are less than the Minimum Fee for each site visit, the Minimum Fee will be charged instead.  So it is best to ensure that you choose an efficient frequency of collection such that you have your bins emptied only when they are near full and not much before.  Depending on the volume of documents your office generates, you may save money by obtaining more bins and having them serviced less often, rather than having fewer bins serviced more often.  Refer to the Pricing document further below to see the sizes and prices of each bin type available as well as the Minimum Fee charged for your area.

When choosing a frequency of collection, note that you may choose LESS frequent service than is listed for your city (e.g. if Weekly collection is offered, you may select to have your bins serviced every 3 weeks, or every 7 weeks, etc., or if Monthly collection is offered, you may select to be serviced every two months, etc.).

To see how the Minimum Fee is calculated and charged, download the sample invoice.  Note that the particular page shown in the link will appear as the last page of your invoice and has the heading of “Detail Billing Transaction Report”. 

To learn how you can maximize cost savings related to the Minimum Fee, download this comparison table of two different scenarios for servicing the same office using different bin sizes, quantities, and frequencies of collection.