Mail, Payment and Document Processing
Last updated on May 27, 2025Mail Payment and Document Processing (MPDP) is a business line of BC Mail Plus. It is a cost-recovery model that provides a wide variety of services including:
- State-of-the-art digital mailroom scanning
- High-speed digital imaging options
- Data capture and
- Remittance processing
*****ALERT*****
The Canadian Union of Postal Workers (CUPW) has initiated a legal strike action in the form of a nationwide overtime ban, affecting employees in both the Urban and RSMC (Rural and Suburban Mail Carriers) bargaining units. At this stage, Canada Post continues to operate; however, customers may experience delivery delays as a result of reduced workforce availability. There are no rotating strikes or full work stoppages at this time.
The BC Mail Plus inter-office mail system, i.e.HouseMail, will continue to operate as usual, with uninterrupted delivery between participating government and ministry offices.
For frequently asked questions, please check this document.
On this page
- Who can use this supply arrangement?
- What services can I get?
- How do I access these services?
- How much does it cost?
- Government program providing service
Who can use this supply arrangement?
This supply arrangement is available to:
- B.C. government ministries
- B.C. broader public sector
What services can I get?
MPDP is highly secure and compliant with government core policies including Office of the Chief Information Officer (OCIO) installed local area network servers.
MPDP services include:
- Remittance processing
- Imaging
- Data capture/keying
- Optical character recognition (OCR)
- Manual keying directly into the source system
- Return mail processing
- Records management
- Digital mailroom
- Secure upload to your source system (such as GenTax)
How do I access these services?
- Contact MPDP general inquiries to access these services, or if you have any questions.
How much does it cost?
Cost depends on the specific job requirements. Please consider the following when requesting an estimate:
- Approximate number of images (1 image = 1 side of a piece of paper) to be scanned
- Any pre-processing services, such as removing staples, removing binding, backing sheets and post-it notes
- Any indexing required
- Searchability needs in your documents
- Documents are to imaged in black and white, colour or both
- Oversized documents (greater than 12” x 18”)
- Post-Imaging storage or shredding (returned, off-sited or secure destruction)
Please contact MPDP for an estimate based on your specific requirements.
Government program providing service
BC Mail Payment and Document Processing (MPDP) Centre
1100-4464 Markham Street
Victoria BC V8Z 7X8
email: BCMailPlus.MPDP.Generalinquiries@gov.bc.ca
