Service BC Location: Victoria (Gateway Village)
Please call rather than coming into the office if you have:
- Symptoms of COVID-19, including cough, shortness of breath or fever
- A sick family member or have been around someone who is sick
- Not completed the 14-day isolation after travel abroad
During the first hour of business, vulnerable citizens including seniors and people who have underlying health conditions or compromised immune systems will now receive priority service. Visit Service BC Book an Appointment or call 250-387-6121
We are now accepting appointments throughout the day!
Service BC Book an Appointment
Service BC is unable to provide access to or assistance with Service Canada programs.
- You are encouraged to use self-serve options to access Service Canada programs and services online, and to avoid calling Service Canada if your request is not urgent.
- If you would like to be contacted by Service Canada please complete this form.
Specific Core Services Available at this Location:
Services that do not require an in-person visit have been identified as Online.
- Affordable Child Care Benefit – Online
- Ambulance Service Fee Payments – Online
- BC Hydro
- Community Crisis Fund – Online
- BC Online (Government Services Online) – Online
- BC Services Card
- BC Transplant Registration – Online
- BC Vital Statistics Services – Marriage Licence Issuance in office only;
- BCeID (ID for Online Government Services) – Online
- Commissioner for Taking Affidavits (limited authority)
- Corporate Registry Services
- Court Registry Services – Online
- Income and Disability Assistance Service
- My Self Serve – Online
- Manufactured Home Searches, Relocation Permits and Initial Registrations
- Medical Services Plan/Health Insurance BC – Online
- Residential Tenancy Forms and Application Submission – Online
- Rural Property Tax Services
Other Government Services Available Online:
| Service | Service Description |
|---|---|
|
Address Change BC |
Change your address online. |
|
BC Hydro Payments |
Pay a BC Hydro bill. |
|
Driving Record/Abstract |
Get your driving record/abstract. |
|
Freshwater Angling/Fishing |
Purchase a BC freshwater angling licence. |
|
Hunting Licences |
Purchase a BC hunting licence and tags, apply for limited entry hunt (LEH) draws. |
|
Liquor Licensing |
Liquor licensing and permits. |
|
Motor Vehicle Traffic Fine Payments |
Pay or dispute a traffic ticket. |
ICBC collects fines on behalf of the provincial government for violation tickets issued under any provincial statute included in the Offence Act. These include traffic violations and any wildlife violations issued by a conservation officer.
- Call ICBC to pay:
- Across B.C., Canada and the U.S. 1 888 343-2240
- Vancouver 604 661-2240
- Get ready: Have your violation ticket, driver’s licence and credit card number ready
- ICBC accepts Visa, MasterCard, and American Express.
