Service BC Location: Victoria (Gateway Village)
Effective August 25, 2021, masks are mandatory for all indoor public spaces in British Columbia.
Province-wide information
BC's Restart: A Plan to Bring Us Together
Please call rather than coming into the office if you have:
- Symptoms of COVID-19, including cough, shortness of breath or fever
- A sick family member or have been around someone who is sick
- Not completed the 14-day isolation after travel abroad
403 - 771 Vernon Avenue, Gateway Village, Victoria, B.C.
Open Monday - Friday, 9 am - 4:30 pm
Why wait? Skip the line!
Have your BC Services Card or BCeID ready when you book.Book an Appointment with Service BC
By order of the Provincial Health Officer (PHO), proof of vaccination is required to access some events, services and businesses to help protect people from COVID-19. You can learn more by visiting the BC Government website: gov.bc.ca/vaccinecard
Popular Services
Income and Disability Assistance | ID Verification | Getting Married | Change My Name | Birth Services | Hunting and Fishing | Provincial Government Payments | Landlord and Tenant Relations | After a Death | More Information and Services
Income and Disability Assistance
- Submit Monthly Reports, Stub, and Documents
- Client Direct Deposit Application
- Computer Access to My Self Serve
- See Payment Dates
- Landlord Direct Deposit Application
Call Ministry of Social Development & Poverty Reduction: 1 866 866-0800
Getting Married
- Purchase a Marriage Licence
- Marriage Certificate
Call Vital Statistics: 1 888 876-1633
Change My Name
- Due to Marriage (assuming spouse's last name)
- Does not require a legal change of name
- Legal Change of Name
Apply for Legal Change of Name
Call Vital Statistics: 1 888 876-1633
Birth Services
- Birth Registration
- Birth Certificate
- Change to Birth Information
Call Vital Statistics: 1 888 876-1633
Hunting and Fishing
- Fish and Wildlife ID
- BC Resident Hunting Licence and Tags
- Youth (10 - 18 years old)
- Initiation (first time hunting licence)
- Non-resident Hunting
- BC Resident and Non-resident Fishing (Angling) Licence
- Purchase in-person
Call Fish and Wildlife: 1 877 855-3222
Provincial Government Payments
- BC Motor Vehicle (Traffic) Violation Tickets and Disputes
- BC Violation Tickets and Disputes
Pay or Dispute Violation Ticket
- Ambulance Service Fee Payments
- BC Student Loans
- Court Fines
- MSP/HIBC Payments
- International Student Health Fee
- Rural Property Tax
- Provincial Sales Tax (PST)
- Fuel Tax Refund for Persons with Disabilities
Call Service BC: 1 800 663-7867
Landlord and Tenant Relations
- Pay filing fees
- Submit evidence (if unable to complete online)
Call Residential Tenancy Branch: 1 800 665-8779
More Information and Services
Service BC is unable to provide access to or assistance with Service Canada programs.
- You are encouraged to use self-serve options to access Service Canada programs and services online, and to avoid calling Service Canada if your request is not urgent.
- If you would like to be contacted by Service Canada please complete this form.
Services Available at this Location:
Services that do not require an in-person visit have been identified as Online.
- Address Change BC – Online
- Affordable Child Care Benefit – Online
- Ambulance Service Fee Payments – Online
- BC Hydro
- Community Crisis Fund – Online
- BC Online (Government Services Online) – Online
- Personal Property (Motor Vehicle) Lien Search
- BC Services Card
- Identity Verification – Online
- BC Transplant Registration – Online
- BC Vital Statistics Services – Marriage Licence Issuance in office only;
- BCeID (ID for Online Government Services) – Online
- Cannabis Worker/Associate Attestation
- Commissioner for Taking Affidavits (limited authority)
- Corporate Registry Services
- Court Registry Services – Online
- Elections BC
- Exam Invigilation Services - please call the office to set up an appointment
- Fishing (Angling) Licences - Online
- Forestry Worker Support Program - Online
- Hunting Licence (BC Resident) - Online
- Manufactured Home Searches, Relocation Permits and Initial Registrations - Online
- Medical Services Plan/Health Insurance BC – Online
- Residential Tenancy Forms and Application Submission – Online
- Rural Property Tax Services
- Water Rental Payments
