Service BC Location: Victoria (Gateway Village)
403 - 771 Vernon Avenue, Gateway Village, Victoria, B.C.
Open Monday - Friday, 9 am - 4:30 pm
Why wait? Skip the line!
Have your BC Services Card or BCeID ready when you book.Book an Appointment with Service BC
Popular Services
Income and Disability Assistance | ID Verification | Getting Married | Change My Name | Birth Services | Hunting and Fishing | Provincial Government Payments | Landlord and Tenant Relations | After a Death | More Information and Services
Income and Disability Assistance
- Submit Monthly Reports, Stub, and Documents
- Client Direct Deposit Application
- Computer Access to My Self Serve
- See Payment Dates
- Landlord Direct Deposit Application
Call Ministry of Social Development & Poverty Reduction: 1 866 866-0800
Getting Married
- Purchase a Marriage Licence
- Marriage Certificate
Call Vital Statistics: 1 888 876-1633
Change My Name
- Due to Marriage (assuming spouse's last name)
- Does not require a legal change of name
- Legal Change of Name
Apply for Legal Change of Name
Call Vital Statistics: 1 888 876-1633
Birth Services
- Birth Registration
- Birth Certificate
- Change to Birth Information
Call Vital Statistics: 1 888 876-1633
Hunting and Fishing
- Fish and Wildlife ID
- BC Resident Hunting Licence and Tags
- Youth (10 - 18 years old)
- Initiation (first time hunting licence)
- Non-resident Hunting
- BC Resident and Non-resident Fishing (Angling) Licence
- Purchase in-person
Call Fish and Wildlife: 1 877 855-3222
Provincial Government Payments
- BC Motor Vehicle (Traffic) Violation Tickets and Disputes
- BC Violation Tickets and Disputes
Pay or Dispute Violation Ticket
- Ambulance Service Fee Payments
- BC Student Loans
- Court Fines
- MSP/HIBC Payments
- International Student Health Fee
- Rural Property Tax
- Provincial Sales Tax (PST)
- Fuel Tax Refund for Persons with Disabilities
Call Service BC: 1 800 663-7867
Landlord and Tenant Relations
- Pay filing fees
- Submit evidence (if unable to complete online)
Call Residential Tenancy Branch: 1 800 665-8779
More Information and Services
Service BC is unable to provide access to or assistance with Service Canada programs.
- You are encouraged to use self-serve options to access Service Canada programs and services online, and to avoid calling Service Canada if your request is not urgent.
- If you would like to be contacted by Service Canada please complete this form.
Services Available at this Location:
Services that do not require an in-person visit have been identified as Online.
- Address Change BC – Online
- Affordable Child Care Benefit – Online
- Ambulance Service Fee Payments – Online
- BC Hydro
- Community Crisis Fund – Online
- BC Online (Government Services Online) – Online
- Personal Property (Motor Vehicle) Lien Search
- BC Services Card
- Identity Verification – Online
- BC Transplant Registration – Online
- BC Vital Statistics Services – Marriage Licence Issuance in office only;
- BCeID (ID for Online Government Services) – Online
- Cannabis Worker/Associate Attestation
- Commissioner for Taking Affidavits (limited authority)
- Corporate Registry Services
- Court Registry Services – Online
- Elections BC
- Exam Invigilation Services - please call the office to set up an appointment
- Fishing (Angling) Licences - Online
- Forestry Worker Support Program - Online
- Hunting Licence (BC Resident) - Online
- Manufactured Home Searches, Relocation Permits and Initial Registrations - Online
- Medical Services Plan/Health Insurance BC – Online
- Residential Tenancy Forms and Application Submission – Online
- Rural Property Tax Services
- Water Rental Payments
