Online application services will be unavailable from 4 PM on February 7 until
12 PM (PST) on February 18.
You may continue to submit paper documents and make payments through a Service BC or Tenancy Branch Office, or vial mail.
Questions? Contact RTB
What to do when problems occur during a tenancy.
Use our Solution Explorer to find helpful information, resources and template letters specific to your tenancy problem. Find out what you need to resolve your dispute and whether you may have a valid dispute resolution claim or if you need to take additional steps.
- Learn more about the Solution Explorer
Do a bit of research to find out about decisions the Residential Tenancy Branch has already made for claims that are similar to your issue. This will help you understand what arbitrators consider when making decisions and what evidence is important to submit.
The content on this website is periodically reviewed and updated by the Province of British Columbia as per the date noted on each page: August 17, 2018.