What to do when problems occur during a tenancy.
Use our Solution Explorer to find helpful information, resources and template letters specific to your tenancy problem. Find out what you need to resolve your dispute and whether you may have a valid dispute resolution claim or if you need to take additional steps.
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Do a bit of research to find out about decisions the Residential Tenancy Branch has already made for claims that are similar to your issue. This will help you understand what arbitrators consider when making decisions and what evidence is important to submit.
The content on this website is periodically reviewed and updated by the Province of British Columbia as per the date noted on each page: August 17, 2018.