Online application services will be unavailable between 4 P.M. on February 7 and 12 P.M. (PST) on February 18
You may continue to make payments and submit paper applications and documents in person at a Service BC Centre or Residential Tenancy Branch
What to do when problems occur during a tenancy.
Use our Solution Explorer to find helpful information, resources and template letters specific to your tenancy problem. Find out what you need to resolve your dispute and whether you may have a valid dispute resolution claim or if you need to take additional steps.
- Learn more about the Solution Explorer
Do a bit of research to find out about decisions the Residential Tenancy Branch has already made for claims that are similar to your issue. This will help you understand what arbitrators consider when making decisions and what evidence is important to submit.
The content on this website is periodically reviewed and updated by the Province of British Columbia as per the date noted on each page: August 17, 2018.