Mobile Outreach is a pilot program that supports communities facing barriers to service and in times of disaster, providing essential services when they are needed the most. The goal of these efforts is to provide increased accessibility, more inclusive service and support reconciliation for those who might not be able to access government services otherwise.
This pilot program includes a Service BC Mobile Service Centre van, which delivers services to communities that have technological and geographical barriers to accessing government services. The Service BC Mobile Service Centre is housed in a converted van and offers services that are comparable to what you would find at any Service BC Centre, including Driver Licensing Services, BC Services Cards and BCID photo cards.
Service BC is committed to delivering solutions that build stronger community connections, striving to continually improve our service delivery capabilities.
The Service BC Mobile Service Centre offers similar services to our in-person Service BC Centres, including:
Renew or replace a BC driver's license, BCID, or BC Services Card
Knowledge testing for driver's license (Learners, Commercial and Motorcycle) Please note: Road tests are not available at our Service BC Mobile Service Centre van.
Purchase a marriage license
Order or change a birth certificate
Verify my identity – BC Services Card Account
Apply for Medical Services Plan (MSP)
Please refer to the Popular Services menu below for a complete list of popular services.
Ensure you have the correct documents with you for the service(s) you need before you arrive.
You may need one or more of the following pieces of ID:
Please refer to the Popular Services menu below for more info regarding which ID(s) are required.
Methods of payment available:
Popular Services
Accessibility
The Service BC Mobile Service Centre plays a crucial role in ensuring that government services are accessible to everyone, including those with mobility challenges and people living in remote communities without access to an in-person Service BC Centre.
Services are accessible inside the van, in addition to an outside covered area.
Privacy
Personal information is protected with the same security and privacy protocols as those found inside a Service BC Centre.
The Service BC Mobile Service Centre is equipped with additional features to support client confidentiality, such as partitions, white noise machines and laptop privacy screens.
Frequently Asked Questions
Why is the Service BC Mobile Service Centre necessary?
How many Mobile Service Centres are there?
How do you decide where the Mobile Service Centre goes?
How do I request to have the Mobile Service Centre travel to my community?
How does the Mobile Service Centre support people with accessibility challenges?
How will the Mobile Service Centre ensure the privacy of those using it?
How does the Mobile Service Centre contribute to reconciliation efforts?
How is the Mobile Service Centre equipped for winter conditions?