Residential Tenancies
Service Outage Warning: The Online Application for Dispute Resolution (Service Portal) will be unavailable on Saturday, October 21 at 5 a.m. (PDT) for approximately two hours. Please log out of all Service Portal applications during this time.
Try our new online application for dispute resolution. Learn more.
4.0% is the 2018 maximum allowable rent increase for residential tenancies. Learn more.
New Online Application
Apply online to resolve your tenancy dispute. It's fast and easy!Apply Online
Solution Explorer
Tenancy problem? Use this tool to find helpful information and resources.Learn more about the Solution Explorer
Repairs
Landlords and tenants share responsibility for the rental property. Find out who does what.Repairs and maintenance
Security & Damage Deposits
Landlords must return all of a tenant's deposits, plus any interest – except in a couple of situations.Returning deposits
Both tenants and landlords have specific rights and responsibilities in a tenancy. Make sure you’re renting the right way – access information and resources that will help you have a successful tenancy.
Apply for Dispute Resolution Online
Solution Explorer
Do you have a tenancy problem? Use this tool to find helpful information, resources and template letters specific to your tenancy problem. Find out what you need to resolve your dispute and whether you may have a valid dispute resolution claim or if you need to take additional steps.
Starting a Tenancy
Before renting a property, landlords and tenants should be familiar with the rules and regulations that govern how residential properties or units are rented in B.C.
During a Tenancy
What are your rights and responsibilities during a tenancy, including information on rent increases, repairs and maintenance?
Calculators & Resources
Discover publications and tools that will help you to understand your rights and responsibilities as a landlord or tenant.
Find it Fast
A site map listing all the residential tenancies pages and subpages.
