Dispute resolution is the formal process to resolve conflicts between landlords and tenants.
Tenants and landlords can find information to guide them from the start of a tenancy to the end. Learn what tools and resources are available and what to do if you need help.
Dispute resolution is the formal process to resolve conflicts between landlords and tenants.
You can request support in more than 200 languages by calling the Residential Tenancy Branch at 1-800-665-8779.
Learn how you can request accommodations for a disability during a dispute resolution hearing.
Learn about your rights and responsibilities as a tenant or a landlord when starting a tenancy.
Learn about tenants' rights and landlords' responsibilities once a tenancy is underway. Tenancies are considered to be ongoing once a tenant has paid the security deposit to their landlord.
Landlords and tenants must end tenancies lawfully. Learn about landlord and tenant rights and responsibilities when ending a tenancy.
Tenants and landlords have roles, rights and responsibilities related to paying rent and rent increases. Tenants must pay their full rent on time as required in their tenancy agreement.
When a landlord plans to sell a rental property, the tenancy continues. The landlord cannot end a tenancy because they want to sell a rental unit. Learn more about selling a rental property.
When landlords and tenants have a conflict, they should try to talk things out. If they're unable to resolve the issue through conversation or mediation, they can apply for dispute resolution or submit a complaint for investigation.
Manufactured home tenancies in British Columbia are different from residential tenancies. Learn about the rights and responsibilities of landlords and tenants in manufactured home tenancies.
Find tenant and landlord forms, resources and calculators.
The Residential Tenancy Branch provides information, resources and dispute resolution services for tenants and landlords.
The Canada Post work stoppage may affect how you serve records, pay rent, and return deposits. This page explains temporary measures and alternative methods you can use during this time.