Service BC
Last updated on October 8, 2024
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Book an appointment with Service BC
Have your BC Services Card account open or BCeID ready.
Contact us
The Service BC Contact Centre can help you find what you need. Representatives are available by phone or email.
Monday through Friday
7:30 am to 5:00 pm Pacific time
(closed on B.C. statutory holidays)
Popular services
Service BC connects you with many services offered by the B.C. provincial government. Get your driver’s licence, health card, B.C. birth certificate, register a business, file a tenancy dispute, and more.
Find an office
Find the nearest Service BC location. Before you go, please check to see if the location provides the service you need. Service availability can vary by office.
Popular services
Expand the sections below to learn more about our services. Most of the links below are in English.
Learn more:
- Submit monthly reports, stubs, and documents with My Self Serve
- Submit a client direct deposit application
- See payment dates
- Get a landlord direct deposit application
Contact:
- To apply for assistance
- To visit an income assistance office
- Call Ministry of Social Development & Poverty Reduction: 1-866-866-0800
Find a driver licensing office to:
- Renew or replace a B.C. driver's licence, BCID, or BC Services Card
- Transfer a driver's licence to B.C. (requires an appointment)
- Get a B.C. driver's abstract
- Change address
- Resolve a vehicle impoundment
Learn more:
- What ID to bring
- How to prove your previous driving experience
- Know about driver's licence classes and types
- How to get your L, your N, and your full-privilege driver's licence
- Prepare for a knowledge test
Contact:
- To book a road test
- Call ICBC: 1-800-950-1498
To create a BC Services Card account (digital ID):
- Set up the mobile app or get your BC Token
- Verify your identity
- Learn more about the BC Services Card account
To create a BCeID:
- A BCeID account provides secure access to online government services
- Complete registration for your BCeID after you've been instructed to go to a Service BC location
- Learn more about BCeID and services
Contact:
- Call Service BC helpdesk: 1-800-663-7867
Provincial government payments
Pay for Motor vehicle tickets:
Make a Revenue Services payment for:
- Ambulance Service fee payments
- BC student loans
- Court fines
- Medical Service Plan/HIBC payments
- Fair PharmaCare plan
- International student health fee
Access eTaxBC to make a payment for:
- Rural property tax
- Provincial sales tax (PST)
- Fuel tax refund for persons with disabilities
Contact:
- Call Service BC: 1-800-663-7867
Landlord and tenant relations
We can help:
- Pay filing fees
- Submit evidence (if unable to complete online)
- How to solve tenancy problems
Contact:
- Call Residential Tenancy Branch: 1-800-665-8779
Hunting and fishing
How to obtain a Fish and Wildlife ID
- Apply online through WILD (you need a Basic or Personal BCeID to access WILD)
- Visit in person at a participating vendor location
How to obtain a hunting licence (B.C. resident and non-resident)
- Apply online through WILD (you need a Basic or Personal BCeID to access WILD)
- Visit in person at FrontCounter BC offices
- Visit in person at a participating vendor location
- Through your guide outfitter or a resident hunter who holds a permit to accompany you
How to obtain a B.C. resident and non-resident Fishing (Angling) Licence
- Apply online at Freshwater Fishing E-Licensing
- Visit in person at a participating vendor location
Contact:
- Call Fish and Wildlife: 1-877-855-3222
Getting married
We can help:
- How to purchase a marriage licence (before your wedding date)
- How to use B.C. Vital Statistics Online Certificate Ordering System (to apply for a marriage certificate after your marriage)
Contact:
- Call Vital Statistics: 1-888-876-1633
Changing my name
Birth services
We can help:
- How to register your child’s birth
- How to access B.C. Vital Statistics Electronic Birth Registration System
- How to apply for a birth certificate using B.C. Vital Statistics Online Certificate Ordering System
- How to make changes to a birth registration
Contact:
- To request a registration package if you cannot register your child online
- To submit all items in person at any Service BC counter, or by mail to the Vital Statistics Agency
Vital Statistics Agency
PO Box 9657 Stn Prov Govt
Victoria, BC V8W 9P3
- Call Vital Statistics: 1-888-876-1633
After a death
We can help:
- What to do when someone dies in British Columbia
- About After a Death checklist (PDF, 3.8 MB)
Contact:
- Call Vital Statistics: 1-888-876-1633
Transport licence applications and renewals:
- How to submit a licence to transport hazardous waste applications
- How to contact via email
Pesticide licence applications and renewals:
- How to submit a pesticide licence application
- How to contact via email
More information and services
Service Canada (EI, Canada Emergency Response Benefit)
Service BC is unable to provide access to or assistance with Service Canada programs.
- You are encouraged to use self-serve options to access Service Canada programs and services online
- Avoid calling Service Canada if your request is not urgent
- If you would like to be contacted by Service Canada, please complete their Service Request Form
Services available in-person
Services available
Services that do not require an in-person visit have been identified as Online.
- Address Change BC – Online
- Affordable Child Care Benefit – Online
- Ambulance Service Fee Payments – Online
- BC Hydro
- Community Crisis Fund – Online
- BC Online (Government Services Online) – Online
- BC Services Card
- Identity Verification – Online
- BC Transplant Registration – Online
- BC Vital Statistics Services – Marriage Licence Issuance in office only;
- BCeID (ID for Online Government Services) – Online
- Cannabis Worker/Associate Attestation
- Commissioner for Taking Affidavits (limited authority)
- Corporate Registry Services
- Court Registry Services – Online
- Elections BC
- Exam Invigilation Services - please call the office to set up an appointment
- Forestry Worker Support Program - Online
- Manufactured Home Searches, Relocation Permits and Initial Registrations - Online
- Medical Services Plan/Health Insurance BC – Online
- Personal Property (Motor Vehicle) Lien Search - Online
- Residential Tenancy Forms and Application Submission – Online
- Rural Property Tax Services
- Water Rental Payments
Find an office
Before you visit:
- Consider accessing your service online
- Make sure the location is open and offers the service you need
- Confirm details such as eligibility, what to bring and cost
Use the search bar below to find an office in your area.
| Location | Address and contact details | Hours | More information |
|---|---|---|---|
|
100 Mile House |
Physical address Mailing address Phone: 250-395-7832 |
Monday to Friday Closed from |
This office offers the following services: Not available at this location: |
| Ashcroft |
Physical address Mailing address Phone: 250-453-2412 |
Monday, Wednesday, Thursday and Friday Closed from |
This office offers the following services: Not available at this location: |
| Atlin |
Physical address Mailing address Phone: 250-651-7595 |
Monday to Friday Closed from |
This office offers the following services: |
| Bella Coola |
Physical address Mailing address Phone: 250-799-5361 |
Monday to Friday Closed from |
This office offers the following services: |
| Burnaby |
400 - 5021 Kingsway, Burnaby, BC V5H 4A5 Phone: 1-800-663-7867 |
Monday to Friday Opens at 11 am on the last Wednesday of the month * Appointments are not available at this location |
This office only offers the following services: |
| Burns Lake |
Physical address Mailing address Phone: 250-692-2528 |
Monday to Friday Closed from |
This office offers the following services: Not available at this location: |
| Campbell River |
115 - 1180 Ironwood Street, Campbell River, BC V9W 5P7 Phone: 250-286-7555 |
Monday to Friday 9 am to 4:30 pm |
This office offers the following services: Not available at this location: |
| Chetwynd |
Physical address Mailing address Phone: 250-788-2239 |
Monday to Friday Closed from |
This office offers the following services: |
|
Chilliwack |
Suite 1 - 45467 Yale Rd W, Chilliwack, BC V2R 3Z8 Phone: 604-795-8415 |
Monday to Friday |
This office offers the following services: Not available at this location: |
| Clinton |
Physical address Mailing address Phone: 250-459-2268 |
Tuesday, Wednesday and Friday Closed from |
This office offers the following services: Not available at this location: |
| Courtenay |
2500 Cliffe Avenue, Courtenay, BC V9N 5M6 Phone: 250-897-7500 |
Monday to Friday 9 am to 4:30 pm |
This office offers the following services: Not available at this location: |
| Cranbrook |
100 Cranbrook St N, Cranbrook, BC V1C 3P9 Phone: 250-417-6100 |
Monday to Friday 9 am to 4:30 pm |
This office offers the following services: |
| Creston |
Physical address Mailing address Phone: 250-428-3211 |
Monday to Friday Closed from |
This office offers the following services: Not available at this location: |
| Daajing Giids (formerly Village of Queen Charlotte) |
Physical address Mailing address Phone: 250-559-4452 |
Monday to Friday Closed from |
This office offers the following services: |
| Dawson Creek |
1201- 103rd Ave, Dawson Creek, BC V1G 4J2 Phone: 250-784-2224 |
Monday to Friday 9 am to 4:30 pm |
This office offers the following services: |
|
Dease Lake |
Physical address Mailing address Phone: 250-771-3700 |
Monday to Friday Closed from |
This office offers the following services: |
| Duncan |
5785 Duncan St, Duncan, BC V9L 3W6 Phone: 250-746-1400 |
Monday to Friday 9 am to 4:30 pm |
This office offers the following services: Not available at this location: |
| Fernie |
Physical address Mailing address Phone: 250-423-6845 |
Monday to Friday Closed from |
This office offers the following services: Not available at this location: |
| Fort Nelson |
Physical address Mailing address Phone: 250-774-5555 |
Monday to Friday Closed from |
This office offers the following services: |
| Fort St. James |
Physical address Mailing address Phone: 250-996-7585 |
Monday to Friday Closed from |
This office offers the following services: Not available at this location: |
| Fort St. John |
10600 - 100th St, Fort St. John, BC V1J 4L6 Phone: 250-787-3350 |
Monday to Friday 9 am to 4:30 pm (MST) |
This office offers the following services: |
| Ganges |
343 Lower Ganges Rd, Salt Spring Island, BC V8K 2V4 Phone: 250-537-5414 |
Monday to Friday Closed from |
This office offers the following services: Not available at this location: |
| Golden |
Physical address Mailing address Phone: 250-344-7550
|
Monday to Friday Closed from |
This office offers the following services: Not available at this location: |
| Grand Forks |
Physical address Mailing address Phone: 250-442-4306 |
Monday to Friday Closed from |
This office offers the following services: Not available at this location: |
| Hazelton |
Physical address Mailing address Phone: 250-842-6573 |
Monday to Friday Closed from |
This office offers the following services: Not available at this location: |
| Houston |
Physical address Mailing address Phone: 250-845-5828 |
Monday to Friday Closed from |
This office offers the following services: Not available at this location: |
| Invermere |
Physical address Mailing address Phone: 250-342-4260 |
Monday to Friday Closed from
|
This office offers the following services: Not available at this location: |
| Kamloops |
250 - 455 Columbia St, Kamloops, BC V2C 6K4 Phone: 250-828-4540 |
Monday to Friday |
This office offers the following services: Not available at this location: |
| Kaslo |
Physical address Mailing address Phone: 250-353-2219 |
Monday to Friday Closed from |
This office offers the following services: Not available at this location: |
| Kelowna |
305 - 478 Bernard Ave, Kelowna, BC V1Y 6N7 Phone: 250-861-7500 |
Monday to Friday |
This office offers the following services: Not available at this location: |
| Kitimat |
795 S Lahakas Blvd, Kitimat, BC V8C 1G2 Phone: 250-632-6188 |
Monday to Friday Closed from |
This office offers the following services: Not available at this location: |
| Lillooet |
Physical address Mailing address Phone: 250-256-7548 |
Monday to Friday Closed from |
This office offers the following services: Not available at this location: |
| Mackenzie |
Physical address Mailing address Phone: 250-997-4270 |
Monday to Friday Closed from |
This office offers the following services: Not available at this location: |
| Maple Ridge |
175 - 22470 Dewdney Trunk Rd, Maple Ridge, BC V2X 5Z6 Phone: 604-466-7470 |
Monday to Friday 9 am to 4:30 pm |
This office offers the following services: Not available at this location: |
| Masset |
Physical address Mailing address Phone: 250-626-5278 |
Tuesday and Wednesday Closed from |
This office offers the following services: Not available at this location: |
| Merritt |
Physical address Mailing address Phone: 250-378-9343 |
Monday to Friday Closed from |
This office offers the following services: Not available at this location: |
| Nakusp |
Physical address Mailing address Phone: 250-265-4865 |
Monday to Friday Closed from |
This office offers the following services: Not available at this location: |
| Nanaimo |
460 Selby St, Nanaimo, BC V9R 2R7 Phone: 250-741-3636 |
Monday to Friday 9 am to 4:30 pm |
This office offers the following services: Not available at this location: |
| Nelson |
310 Ward St, Nelson, BC V1L 5S4 Phone: 250-354-6104 |
Monday to Friday |
This office offers the following services: Not available at this location: |
| Oliver |
Physical address Mailing address Phone: 250-498-3818 |
Monday to Friday Closed from |
This office offers the following services: Not available at this location: |
| Penticton |
40 Calgary Ave, Penticton, BC V2A 2T6 Phone: 250-487-4200 |
Monday to Friday |
This office offers the following services: Not available at this location: |
| Port Alberni |
4070 - 8th Ave, Port Alberni ,BC V9Y 4S4 Phone: 250-720-2040 |
Monday to Friday 9 am to 4:30 pm |
This office offers the following services: |
| Port Hardy |
Physical address Mailing address Phone: 250-949-6323 |
Monday to Friday Closed from |
This office offers the following services: Not available at this location: |
| Powell River |
6944 Alberni St, Powell River, BC V8A 2C1 Phone: 604-485-3622 |
Monday to Friday Closed from |
This office offers the following services: Not available at this location: |
| Prince George |
1044 - 5th Ave, Prince George, BC V2L 5G4 Phone: 250-565-4488 |
Monday to Friday 9 am to 4:30 pm |
This office offers the following services: Not available at this location: |
| Prince Rupert |
201 - 3rd Ave W, Prince Rupert, BC V8J 1L2 Phone: 250-624-7415 |
Monday to Friday 9 am to 4:30 pm |
This office offers the following services: Not available at this location: |
| Princeton |
Physical address Mailing address Phone: 250-295-4600 |
Monday to Friday Closed from |
This office offers the following services: Not available at this location: |
| Quesnel |
102 - 350 Barlow Ave, Quesnel, BC V2J 2C2 Phone: 250-992-4313 |
Monday to Friday |
This office offers the following services: |
| Revelstoke |
Physical address Mailing address Phone: 250-837-6981 |
Monday to Friday Closed from |
This office offers the following services: |
| Salmon Arm |
Physical address Mailing address Phone: 250-832-1611 |
Monday to Friday 9 am to 4:30 pm |
This office offers the following services: |
| Sechelt |
Physical address Mailing address Phone: 604-885-5187 |
Monday to Friday |
This office offers the following services: Not available at this location: |
| Smithers |
Physical address Mailing address Phone: 250-847-7207 |
Monday to Friday |
This office offers the following services: |
| Sparwood |
Physical address Mailing address Phone: 250-425-6890 |
Monday to Friday Closed from |
This office offers the following services: Not available at this location: |
| Squamish |
Physical address Mailing address Phone: 604-892-2400 |
Monday to Friday Closed from |
This office offers the following services: Not available at this location: |
| Stewart |
Physical address Mailing address Phone: 250-636-2294 |
Monday to Friday Closed from |
This office offers the following services: |
| Surrey |
200 - 10470 152nd Street, Surrey, BC V3R 0Y3 Phone: 1-800-663-7867 |
Monday to Friday Closed from 10 am to 10:15 am, 12 pm to 1 pm, 3 pm to 3:15 pm * Appointments are not available at this location |
This office only offers the following services: |
| Terrace |
101 - 3220 Eby St, Terrace, BC V8G 5K8 Phone: 250-638-6515 |
Monday to Friday |
This office offers the following services: |
| Trail |
1520 Bay Ave, Trail, BC V1R 4B3 Phone: 250-364-0591 |
Monday to Friday 9 am to 4:30 pm |
This office offers the following services: |
| Ucluelet |
Physical address Mailing address Phone: 250-726-7025 |
Monday to Friday Closed from |
This office offers the following services: Not available at this location: |
| Valemount |
Physical address Mailing address Phone: 250-566-4448 |
Monday to Friday Closed from |
This office offers the following services: Not available at this location: |
| Vancouver |
7th Floor - 865 Hornby Street, Vancouver, BC V6Z 2G3 Phone: 1-800-663-7867 |
Monday to Friday Closed from 10 am to 10:15 am, 12 pm to 1 pm, 3 pm to 3:15 pm * Appointments are not available at this location |
This office only offers the following services: |
| Vanderhoof |
Physical address Mailing address Phone: 250-567-6301 |
Monday to Friday Closed from |
This office offers the following services: Not available at this location: |
| Vernon |
3201- 30 St, Vernon, BC V1T 9G3 Phone: 250-549-5511 |
Monday to Friday |
This office offers the following services: Not available at this location: |
| Victoria |
Physical address Mailing address Phone: 250-387-6121 |
Monday to Friday |
This office offers the following services: Not available at this location: |
| Williams Lake |
104 - 540 Borland St, Williams Lake, BC V2G 1R8 Phone: 250-398-4211 |
Monday to Friday 9 am to 4:30 pm |
This office offers the following services: Not available at this location: |
Service BC Mobile Service Centre
The Service BC Mobile Service Centre pilot program supports communities facing barriers to service and in times of disaster, providing essential services when they are needed the most. The goal of these efforts is to provide increased accessibility, more inclusive service, and support reconciliation for those who might not be able to access services otherwise.