More topics

StudentTranscripts Service Help Documentation

Last updated on February 12, 2025

StudentTranscripts Help Videos 

  1. General Information
    1. What is a Transcript?
    2. Where to find your Transcript or Certificate: Ministry of Education and Child Care or School or District Office
  2. Personal Education Number (PEN)
    1. Definition of PEN 
    2. Where to find your PEN
    3. Order a Transcipt or Certificate Online without a PEN
  3. Order your General Education Development (GED®) Transcript or Certificate Online
  4. Privacy and Collection Notice
  5. Delivery and Fees
    1. Fees for Current Students
    2. Fees for Former Students
    3. Credit Card Orders
    4. Non-Credit Card Orders
  6. StudentTranscripts service (STS)
  7. Basic BCeID
    1. How to get a Basic BCeID
    2. Logon with BCeID
    3. BCeID Help
  8. StudentTranscript Service Registration
    1. Activate StudentTranscripts Registration
  9. StudentTranscripts Service: My Dashboard
    1. Send/Order your Transcript
    2. Send Transcript to a University, College or Other Post-Secondary Institution
    3. Send/Order your Transcript - Send a Copy of Transcript by PDF Download
    4. Send/Order your Transcript - Send a Printed Transcript (by mail)
    5. Order Your Graduation Certificate
    6. View your Post-Secondary Institutions Choices
  10. Marks and Scholarships
    1. View your Transcript
    2. View your Provincial Examination/Assessment Results
    3. View your Provincial Scholarships
  11. Account Information
    1. View Your Profile
    2. Update Contact Information
    3. View your Order Activity

If you're an educator helping students with their transition to post-secondary education, get an overview of how the StudentTranscript Service (STS) works and learn about some recent enhancements.

Do you have a question about the StudentTranscript Service? 

We respond Monday through Friday, 7:30am to 5:00pm Pacific Time.

If you have a question about ordering your transcript you can text them to 1 (604) 660-2421.
Text your questions to: 
604-660-2421

Contact information

Can't find what you are looking for? Do you have a question about the StudentTranscripts service?

Contact us Monday through Friday, 7:30am to 5pm Pacific Time

Victoria Office
250-387-6121
Vancouver Office
604-660-2421
Elsewhere in B.C. Toll Free
1-800-663-7867
Outside B.C. Office
604-660-2421
Email
ServiceBC@gov.bc.ca