4. Privacy and Collection Notice

Last updated on April 1, 2022

Introduction

The British Columbia (B.C.) government is committed to protecting your privacy. The B.C. Government collects, uses and discloses your personal information in accordance with the Freedom of Information and Protection of Privacy Act (FOIPPA) and other applicable legislation. ‘Personal information’ is defined broadly in the Freedom of Information and Protection of Privacy Act as recorded information about an identifiable individual, other than contact information, which is the information used to contact a person at a place of business. The purpose of this privacy statement is to inform you of the personal information that may be collected from you when visiting a B.C. government website and how that information may be used. For more information please visit http://www2.gov.bc.ca/gov/content/home/privacy

The Student Transcripts service contains both a Collection notice and a Privacy Notice; users should read both and are required to provide consent prior to ordering a Transcript or Certificate online. 

Collection Notice

The StudentTranscripts application collects personal information for the purposes of verification to authorize you to access your own student records and/or in some cases, where automated access is not possible, to retrieve and/or mail your student record information. This is collected by the Ministry of Education and Child Care under section 26(c) of the Freedom of Information and Protection of Privacy Act. Should you have any questions about the collection of this personal information, please contact:

Transcripts Administrator
PO Box 9886 Stn Prov Govt
Victoria B.C. V8W 9T6
studenttranscripts@gov.bc.ca

Privacy Notice

The personal information you provide to this website is collected by the British Columbia Ministry of Education and Child Care under the authority of s. 26(c) of the Freedom of Information and Protection of Privacy Act, R.S.BC. 1996, c. 165, and the School Act, ss. 79(3) and 168(2)(t) and (k), and will be used for the purpose(s) of administering the Student Transcripts Service (STS).  By clicking on the “Order Your GED® records” checkbox you are acting on your own behalf in providing your consent, effective immediately, to the use and disclosure of the information you submit, for the purpose(s) of providing your official transcript and/or certificate to the post-secondary institution(s), organization(s) or individual(s) you have specified.

Questions about the collection of this information should be directed by email to:

Transcript Administrator studenttranscripts@gov.bc.ca or in writing to Ministry of Education and Child Care - Transcripts, PO BOX 9886 STN PROV GOVT, Victoria, BC, V8W 9T6

 

Contact information

Can't find what you are looking for? Do you have a question about the StudentTranscripts service?

Contact us Monday through Friday, 7:30am to 5pm Pacific Time

Victoria Office
250 387-6121
Vancouver Office
604 660-2421
Elsewhere in B.C. Toll Free
1 800 663-7867
Outside B.C. Office
604 660-2421