How to order

‘Send/Order Your Transcript’ allows you to view and send your transcript to a Post-Secondary Institution, Employer or other Third Party. To access this feature, you will need to read a Privacy Notice and provide your consent.

See also Privacy and Collection Notice.

After providing your consent, the ‘Send/Order Your Transcript’ feature presents three options:

• ‘Send Electronic (XML) or Paper Transcript to Post-Secondary Institution(s)’.
• ‘Send Transcript to Designated Email Address by PDF download’.
• ‘Send Paper Transcript (by Canada Post Mail) to a designated Third Party Address’.

From My Dashboard:

• Select ‘Send/Order Your Transcript’.
• Read the Privacy Notice, if you agree click the ‘I consent’ box this will enable the selection options.
• Select ‘Send Electronic (XML) or Paper Transcript to Post-Secondary Institution(s)’.

Step 1 - Select Institution: Select the Post-Secondary Institution (PSI) you want to send your transcript to; you can select the PSI in a variety of ways:

• Filter the lists by clicking the Canadian or International institutions links. 
  • Hint: International includes the U.S. and other countries.
• Choose from List: the list is defaulted to B.C., but you can change this by clicking on the Province drop down. Then you can scroll through the list and select the PSI(s) of your choice.
  • Hint: holding the Ctrl key on your keyboard will allow you to select multiple PSIs at one time.
• Search by Name: click the ‘Search by Name’ link and enter the PSI name in the search tool to search the entire list of PSIs.
  • Hint: use the full name of the PSI in order to filter the list and find the correct PSI (i.e. University of British Columbia or University of Alberta).
• To select the PSI, click on the PSI to highlight it, then click the ‘move to list’ button.

Remember: holding the Ctrl key on your keyboard will allow you to select multiple PSIs at one time.

• To remove a PSI from your list, click on the PSI to highlight it, then click the ‘remove to list’ button.
• When you have selected all the PSIs you want to send your transcript to click the ‘Go to Next Step’ button.

 Step 2 - Choose Send Option

• Choose how you want to send your transcript to the Post-Secondary Institutions you have selected. 
  Note: the delivery method is dependent on the Post-Secondary Institution.
  • Send my printed transcripts now: this option will send a printed official Transcript in a Ministry of Education and Child Care sealed envelope.
    Note: a printed transcript only contains courses for which you have final marks.
  • Send final marks when they are available: your final marks will be mailed via Canada Post regular mail once released at the end of July.
  • Send my transcript electronically now (one time only): an XML copy of your transcript with both interim and final marks will be sent after your order has been placed. This option is available for former and current students.
  • Send my transcript now and allow this Post-Secondary Institution to request transcript updates until the date specified below: an XML copy of your transcript with both interim and final marks will be sent after your order has been placed. Both interim and final marks will be made available to the PSI for the selected date range; the default is one year but this can be changed. Note that the PSI will be able to request updates of your transcript during the selected date range; this will be reflected in your order history. This option is only available for current students.
• Make your selection and click on ‘Go to Next Step’ or,
• ‘Cancel Request’ - returns you to My Dashboard or,
• ‘Previous Step’ - returns you to Step 1.

Step 3 - Confirm & Add to Cart

• The system will display a preview of your course information and PSI selected; it is important for you to take the time to confirm that both the course information and the Post-Secondary Institution details are correct. 
  • Note: If you have questions about your course information, contact your school or district office School Information
• Remove a selection by clicking the ‘Remove’ link in the top right-hand corner or,
• ‘Cancel Request’ – returns you to My Dashboard or,
• ‘Previous Step’ – returns you to the previous step or,
• Click the checkbox ‘I have reviewed my order and course information’.
• Click ‘Add Order to Cart’.

Step 4 - The Shopping Cart will display a summary of your order, including the:

• Recipient - who your transcript is going to.
• Order Item – Transcript.
• Quantity - number of transcripts ordered.
• Date - when you ordered the transcript.
• Remove - removes a single order from the list before submitting payment.

Cost Summary

• Order Item Type – Transcript to Post-Secondary Institution(s).
• Quantity - the number of transcripts ordered.
• Cost - the total order cost.

Choose your payment option:

• Click ‘Pay by Credit/Debit Card’ - enter credit/debit card information, payment is processed promptly or,
• Click ‘Pay by Cheque or Money Order’ - orders are processed when your cheque is received and clears the bank (approximately 10 days) or,
• Click ‘Cancel’ - cancels the entire order and returns you to My Dashboard.
  • Note: If you enter an invalid credit card or cancel the payment you will need to re-enter the order.

You can authorize someone, such as an employer, to download a digital PDF copy of your transcript. You need to provide the following:

• The name and email address of the person you are sending to.
• A security question and answer that only the person you are sending to will be able to answer to verify their identity. You may wish to agree on a question and answer before you submit your request.

Tips for sending the PDF version of your transcript:

• The security answer and question cannot contain any personal or school-related information.
• The security answer is space and case sensitive.
• Use a computer to open and save the PDF. Cell phones and tablets will not save the PDF correctly and will lock the document.
• The email with the download link cannot be forwarded or it will lock indefinitely and need to be resent.
• If the security answer is incorrectly entered three times the document will lock indefinitely and need to be resent.
• The document link will expire after seven days or after it has been accessed.

When you complete your order, an email will be automatically sent to the email address you provided authorization to download your transcript PDF with instructions on how to download your transcript. The PDF will be available for seven days to download. The cost is $10.00 for each transcript. Here’s how to do it:

From My Dashboard:

• Select ‘Send/Order Your Transcript’.
• Read the Privacy Notice, if you agree click the ‘I consent’ box this will enable the selection options.
• Select ‘Send Transcript to Designated Email Address by PDF download’.

Step 1 - Enter Recipient details:

• The name and email address of the person you are sending your transcript to.
• A Security Question - a question the recipient will be able to answer correctly.
• A Security Answer - an answer only the person you are sending your transcript can answer to verify their identity. The answer cannot be related to biographical details like your name or hometown. Be sure the recipient is able to answer the security question correctly, if they enter an incorrect response three times they will be locked out and you will need to resubmit the order.
• Multiple recipients? Click the ‘Send to an Additional Person or Post-Secondary Institution’ link and complete the fields as above.
• The system will display the total cost in Canadian dollars.
• ‘Cancel Request’ - returns you to My Dashboard or,
• Click ‘Confirm Request’.

Step 2 - Review the unofficial Transcript of Grades that is displayed:

The recipient will receive your official Transcript of Grades, so it is important for you to take the time to confirm that both the course information and the recipient details are correct. If you do not agree with the unofficial transcript preview, contact your school of record for corrections. 

From the Transcript Preview page, you can:

• Remove a selection by clicking the ‘Remove’ link in the top right-hand corner or,
• ‘Cancel Request’ – returns you to My Dashboard or,
• Return to Request’ or,
• Click the checkbox ‘I have reviewed my order and course information’.
• Click ‘Add Order to Cart’.

Step 3 - The Shopping Cart will display a summary of your order, including the:

• Recipient - who your transcript is going to.
• Order Item - Transcript.
• Quantity - number of transcripts ordered.
• Date - when you ordered the transcript.
• Remove - removes a single order from the list before submitting payment.

Cost Summary

• Order Item Type – Transcript(s) by PDF Download.
• Quantity - the number of transcripts ordered.
• Cost - the total order cost.

Choose your payment option:

• Click ‘Pay by Credit/Debit Card’ - enter credit/debit card information, payment is processed promptly or,
• Click ‘Pay by Cheque or Money Order’ - orders are processed when your cheque is received and clears the bank (approximately 10 days) or,
• Click ‘Cancel’ - cancels the entire order and returns you to My Dashboard.
  • Note: If you enter an invalid credit card or cancel the payment you will need to re-enter the order.

With this feature you may request to have a sealed, official printed Transcript mailed to anyone. The cost is $10.00 for each transcript. Here’s how to do it:

From My Dashboard:

• Select ‘Send/Order Your Transcript’.
• Read the Privacy Notice, if you agree click the ‘I consent’ box to enable the selection options.
• Select ‘Send Paper Transcript (by Canada Post Mail) to a designated Third Party Address’.

Step 1 - Complete ‘Who do you want to send to?’ Section:

• Use the Canadian Address tab to send to a Canadian address.
  • Use the U.S. Address tab to send to an American address.
  • Use the Other Address tab to send to another address.
  • Please check and confirm international mailing addresses for accuracy.
• Name: enter the name of the Post-Secondary Institution, Employer or Third Party you are sending the transcript to.
• Street Address (including the apartment or room number): enter the address you are sending the transcript or certificate (i.e. 101-620 Superior Street). StudentTranscripts uses Canada Post's Address Complete  for Canadian and American addresses. Start typing the address and the tool will display addresses that match what you are typing. Click on the address you want, and the City, Province or State and Postal Code will automatically be entered in the form. 
  • Important Note: If Address Complete  does not display the address you want, or you have difficulty with the tool use the Other Address tab to manually enter the address.
• If you attended a French immersion or Programme Francophone, you will be able to select an English and/or French transcript; check the box next to your selection - you can adjust the quantity in the Shopping cart.
• Multiple recipients? Click the ‘Send to an Additional Person or Organization’ link and complete the fields as above.
• The system will display the total cost in Canadian dollars for the recipients.
• ‘Cancel Request’ - returns you to My Dashboard or,
• Click ‘Confirm Request’ to continue.

Step 2 - Review the unofficial Transcript of Grades that is displayed:

The recipient will receive your official Transcript of Grades, so it is important for you to take the time to confirm that both the course information and the recipient details are correct. Once submitted, an order cannot be cancelled or modified. If you do not agree with the preview, contact your school of record to discuss.

From the Transcript Preview page, you can:

• Remove a selection by clicking the ‘Remove’ link in the top right-hand corner or,
• ‘Cancel Request’ – returns you to My Dashboard or,
• ‘Return to Request’ or,
• Click the checkbox ‘I have reviewed my order and course information’.
• Click ‘Add Order to Cart’.

Step 3 - The Shopping Cart will display a summary of your order including the:

• Recipient - who your transcript or certificate is going to.
• Order Item – Transcript.
• Quantity - number of transcripts ordered including the ability to increase or decrease the quantity.
• Date - when you ordered the transcript.
• Remove - removes a single order from the list before submitting payment.

Cost Summary

• Order Item Type – Transcript(s) by Mail.
• Quantity - the number of transcripts ordered.
• Cost - the total order cost.

Choose your payment option:

• Click ‘Pay by Credit/Debit Card’ - enter credit/debit card information, payment is processed promptly or,
• Click ‘Pay by Cheque or Money Order’ - orders are processed when your cheque is received and clears the bank (approximately 10 days) or,
• Click ‘Cancel’ - cancels the entire order and returns you to My Dashboard.
  • Note: If you enter an invalid credit card or cancel the payment you will need to re-enter the order.

From My Dashboard:

• Select ‘Order Your Graduation Certificate’.

Step 1 - Complete ‘Who do you want to send to?’:

• Use the Canadian Address tab to send to a Canadian address.
  • Use the U.S. Address tab to send to an American address.
  • Use the Other Address tab to send to another address.
  • Please check and confirm international mailing addresses for accuracy.
• Name: enter the name of the Post-Secondary Institution, Employer or Third Party you are sending the certificate to.
• Street Address (including the apartment or room number): enter the address you are sending the certificate (i.e. 101-620 Superior Street). StudentTranscripts uses Canada Post’s Address Complete  for Canadian and American addresses. Start typing the address and the tool will display addresses that match what you are typing. Click on the address you want, and the City, Province or State and Postal Code will automatically be entered in the form.
  • Important Note: If Address Complete  does not display the address you want, or you have difficulty with the tool use the Other Address tab to manually enter the address.
• If you attended a French immersion or Programme Francophone, you will be able to select an English and/or French certificate; check the box next to your selection - you can adjust the quantity in the Shopping cart.
• Multiple recipients? Click the ‘Send to an Additional Person or Post-Secondary Institution’ link and complete the fields as above.
• The system will display the total cost in Canadian dollars for the recipients.
• ‘Cancel Request’ - returns you to My Dashboard or,
• Click ‘Confirm Request’ to continue.

Step 2 – Review your order, make sure each of the following fields is correct:

• Request to be Sent To - who your certificate is going to.
• Address - the address of the recipient.
• Certificate Type - Graduation Certificate.
• Total Quantity - number of certificates ordered.
• Cost - the total order cost.
• Remove a selection by clicking the ‘Remove’ link in the top right-hand corner or,
• ‘Cancel Request’ - returns you to My Dashboard or,
• ‘Return to Request’ or,
• Click the checkbox ‘I have reviewed my order and course information’.
• Click ‘Add Order to Cart’.

Step 3 - The Shopping Cart will display a summary of your order, including the:

• Recipient - who your certificate is going to.
• Order Item – Graduation Certificate.
• Quantity - number of certificates ordered including the ability to increase or decrease the quantity.
• Date - when you ordered the certificate.
• Remove - removes a single order from the list before submitting payment.

Cost Summary

• Order Item Type – Certificate(s).
• Quantity - the number of certificates ordered.
• Cost - the total order cost.

Choose your payment option:

• Click ‘Pay by Credit/Debit Card’ - enter credit/debit card information, payment is processed promptly or,
• Click ‘Pay by Cheque or Money Order’ - orders are processed when your cheque is received and clears the bank (approximately 10 days) or,
• Click ‘Cancel’ - cancels the entire order and returns you to My Dashboard.
  • Note: if you enter an invalid credit card or cancel the payment you will need to re-enter the order.

You can order a transcript or certificate without a PEN by clicking ‘Order’ on the ‘Order a High School Transcript or Certificate as a Former Student Without a PEN’ page of the StudentTranscripts website and following the instructions below.

The StudentTranscripts System will take you through a series of steps/questions to complete the form.

1. Enter your Date of Birth (dd/mm/yyyy).

• Note: If your date of birth is in or after 1989, you have a PEN and you are required to create an account with the StudentTranscripts Service to order your transcript or certificate online.
• If your date of birth is before 1989, the system will display the next question:

2. Did you attend or graduate from a school in B.C. or the Yukon between 1986 and today?

• If yes, then you have a PEN, and you are required to create an account with the StudentTranscripts Service to order your transcript or certificate online.
• If no, the system will display the next question:

3. Did you attend or graduate from a school in B.C. between 1974 and 1985?

• If yes, then you must contact your School District Office to obtain your transcript or certificate.
• If no, the system will display the final question:

4. Did you attend in the University Entrance or Academic-Technical Program prior to 1974?

• If yes, click the ‘continue’ button to order your transcript or certificate.
• If no, then you must contact the School District Office to obtain your transcript or certificate.

5. To continue to the order form you must read and consent to the Privacy Notice.

6. Complete the ‘Student and School Information’ sections:

• First Name: enter your first name (the legal name you used on official Secondary School documents). 
  • Important note: If you have one legal name, leave the First Name field blank and enter your legal name in the Last Name field.
• Last name: enter your last name (the legal name you used on official Secondary School documents).
• Former Name: if you have one (i.e. unmarried name).
• Date of Birth: enter your date of birth: dd/mm/yyyy.
• Email Address: enter an email address that you use; this is how the StudentTranscripts Team will contact you if required.
• Name of Last Secondary School: the name of the last Secondary School you attended.
• Your Graduation Year or the Last Year Attended (e.g., 1973): enter the last year you went to Secondary School or the year you graduated.
• Last Secondary School grade completed (i.e. 10, 11, 12).

7. Complete the ‘Documents to Send’ section and check the box next to:

• Transcript and/or,
• Certificate.

​​Note: You can send a transcript or a certificate, or both a transcript and a certificate. You can change the number of transcripts/certificates going to your chosen address in your shopping cart, before paying for your order.

8. Complete ‘Who do you want to send to?' section:

• Use the Canadian Address tab to send to a Canadian address. 
  • Use the U.S. Address tab to send to an American address.
  • Use the Other Address tab to send to another address.
  • Please check and confirm international mailing addresses for accuracy.
• Name (Post-Secondary Institution, Employer, or Third Party): enter the name of the school/person/business you are sending the transcript/certificate to.
• Street Address (including the apartment or room number): enter the address you are sending the transcript or certificate (i.e. 101-620 Superior Street). StudentTranscripts uses Canada Post’s Address Complete  for Canadian and American addresses. Start typing the address and the tool will display addresses that match what you are typing. Click on the address you want and the City, Province or State and Postal Code will automatically be entered in the form.

Important note: If Address Complete  does not display the address you want or you have difficulty with the tool, use the ‘Other Address’ tab to manually enter the address.

9. Multiple recipients? Click the ‘Send to an Additional Person or Post-Secondary Institution’ link and complete the fields as above.

10. Fees: The system will display the total cost in Canadian dollars for the recipients. Each transcript or certificate costs $10.00 dollars.

11. Click ‘continue’ and the system will display an Order Summary which includes:

• Request to be Sent To - who your transcript or certificate is going to.
• Address - the address of the recipient.
• Order item - Transcript or Graduation Certificate.
• Quantity - number of transcripts/certificates ordered including the ability to increase or decrease the quantity.
• Cost - the total order cost.
• Remove - removes a single order from the list before submitting payment.

​12. Confirm the order by clicking the checkbox ‘I have reviewed my order’ this enables the payment options or choose ‘cancel’ to delete the order.

13. Choose your payment option:

• ‘Pay by Credit/Debit Card’ - enter credit/debit card information and your payment is processed promptly or,
• ‘Pay by Cheque or Money Order’ - orders are processed when your cheque is received and clears the bank (approximately 10 business days).
• If you send a cheque, be sure to include your order reference number (found on the order summary).

The GED® Program was available in B.C. between 1973 to 2014. The Adult Graduation Program replaced the GED® Program in 2015. 

You can order:

• Your GED® transcript for $10.00 CAD.
• Your GED® certificate for $10.00 CAD.
  (fees include applicable taxes)

When you order your GED records; you will be asked to provide:

1. Complete the Student Information section:

• First Name: enter your first name.
• Middle Name: enter your middle name if you have one (optional field).
• Last Name: enter your last name.
• Former Name: enter your former name if applicable (i.e. unmarried name).
• The last three digits of your SIN (Social Insurance Number) this is an optional field that helps the StudentTranscripts Team locate your records.
• Date of Birth: enter your date of birth: dd/mm/yyyy.
• Email: enter an email address that you use; this is how the StudentTranscripts Team will contact you if required.
• Optional: GED® Session Year: if you know it, enter the year you completed your GED®.
• Optional: GED® Test Centre name: enter where you wrote your GED® exam if you know/remember it.

2. Complete the ‘Documents to Send’ section:

• Transcript and/or,
• Certificate.
• Note: You can send a transcript or a certificate, or both a transcript and certificate. You can change the number of transcripts/certificates going to this address in your shopping cart, before paying for your order.

3. Complete ‘Who do you want to send to?' section:

• Use the Canadian Address tab to send to a Canadian address.
  • Use the U.S. Address tab to send to an American address.
  • Use the Other Address tab to send to another address.
  • Please check and confirm international mailing addresses for accuracy.
• Name (Post-Secondary Institution, Employer or Third Party): enter the name of the Post-Secondary Institution/person/business you are sending the transcript to.
• Street  Address (including the apartment or room number): enter the address you are sending the transcript or certificate (i.e. 101-620 Superior Street). StudentTranscripts uses Canada Post’s Address Complete  for Canadian and American addresses. Start typing the address and the tool will display addresses that match what you are typing. Click on the address you want and the City, Province or State and Postal Code will automatically be entered in the form.
• Important note: If Address Complete  does not display the address you want or you have difficulty with the tool use the ‘Other Address’ tab to manually enter the address.

4. Multiple recipients? Click the ‘Send to an Additional Person’ link and complete the fields as above.

5. Fees: The system will display the total cost in Canadian dollars for the recipients. Each transcript or certificate costs $10.00 dollars.

6. Click ‘continue’ and the system will display an Order Summary which includes:

• Request to be Sent To - who your transcript or certificate is going to.
• Address - the address of the recipient.
• Order item - Transcript or Certificate.
• Quantity - number of transcripts/certificates ordered including the ability to increase or decrease the quantity.
• Cost - the total order cost.
• Remove - removes a single order from the list before submitting payment.

7. Confirm the order by clicking the checkbox ‘I have reviewed my order’ this enables the payment options or, select ‘cancel’ to delete the order.

8. Choose your payment option:

• ‘Pay by Credit/Debit Card’ - enter credit/debit card information, payment is processed promptly or,
• ‘Pay by Cheque or Money Order’ - orders are processed when your cheque is received and clears the bank (approximately 10 days).
• If you send a cheque, be sure to include your order reference number (found on the order summary).