5. Delivery and Fees

5.1 Fees for Current Students

• You will receive your graduation certificate at no charge from your school once you have met graduation requirements. 
  • You can also order copies online using the StudentTranscripts service for $10 each.
• You can order your transcripts online using the StudentTranscripts service.
  • You may send up to 25 transcripts to post-secondary institutions at no charge
  • You may send 1 printed, mailed transcript to a 3rd party at no charge
  • Additional transcripts are $10 each.
• Orders for electronic PDF transcripts are processed immediately. Orders for paper transcripts and certificates are processed in 3 – 6 business days, then mailed using Canada Post standard letter mail service.

5.2 Fees for Former Students

• You can order your graduation certificates and transcripts online using the StudentTranscripts service for $10 each
• Orders for electronic PDF transcripts are processed immediately. Orders for paper transcripts and certificates are processed in 3 – 6 business days, then mailed using Canada Post standard letter mail service.

5.3 Credit Card Orders

The StudentTranscripts Service uses BC Express Pay to process all transactions and accepts Visa, MasterCard, American Express, Visa Debit, MasterCard Debit and Interac Online.  Once payment details have been entered and confirmed, the system will provide you with an order summary that includes:

• Ability to print and/or same the confirmation summary
• Confirmation Number: you will need this number if you want to make inquiries later
• Date the order was placed
• Transaction ID
• Card Type: Visa, MasterCard, American Express, Visa Debit, MasterCard Debit or Interac Online
• Card Status: Accepted or Rejected
• Who the request was sent to
• What type of document was sent (transcript or certificate)
• Number of transcripts or certificates requested
• Amount of the order 

Note if you enter an invalid credit card or cancel the payment you will need to re-enter the order

Important Note: Order for paper transcripts and certificates are delivered to the address indicated on the order form using standard letter mail service, and cannot be faxed or emailed.  Orders are processed approximately 3-6 business days after payment has been processed.

5.4 Non Credit Card Orders

You can pay offline by money order or cheque;

• Money orders are processed upon receipt.  At that point, orders for electronic PDF transcripts are processed immediately. Orders for paper transcripts and certificates are processed in 3 – 6 business days, then mailed using Canada Post standard letter mail service.
• Personal cheques must clear the bank before your order will be processed; note this can take up to 10 business days.  Once your cheque clears, orders for electronic PDF transcripts are processed immediately. Orders for paper transcripts and certificates are processed in 3 – 6 business days, then mailed using Canada Post standard letter mail service.
• Money orders and cheques should be in Canadian funds and be made payable to Minister of Finance and sent to:

Important Note: A $30.00 fee will be charged for a dis-honoured cheque