9. STs My Dashboard: Transcripts &Certificates

 My Dashboard provides access to:

  • Send and Order your Transcript (to a post-secondary institution, employer or 3rd party)
  • Order your Graduation Certificate (if you have graduated)
  • View the Post-Secondary Institutions you have sent transcripts to
  • View your Transcript
  • View your Provincial Examination/Assessment Results
  • View your BC awarded Provincial Scholarships and, 
  • Manage your Account Information 

9.1 Send/Order your Transcript

This feature allows you to view and send your transcript to a post-secondary institution, employer or other 3rd party. To access these features you will need to read a Privacy Notice and provide your consent.

See also Privacy and Collection Notice


Privacy Notice

Note: if link is unavailable = No courses to report OR courses are currently being updated (please check back after midnight PST)

9.2 Steps to Send a Transcript to a University, College or Other Post-Secondary Institution (PSI)

Step 1 - Select Institution: Select the PSI you want to send your transcript to; you can select the PSI in a variety of ways;

  • Choose from List: the list is defaulted to BC but you can change this by clicking on the Province drop down. Then you can scroll through the list and select the PSI’s of your choice
    Hint: holding the Ctrl key on your keyboard will allow you to select multiple PSI’s at one time or
  • Search by Name: click the ‘Search by Name’ link and enter the PSI name in the search tool to search the entire list of PSI’s
    Hint: use the full name of the PSI in order to filter the list and find the correct PSI i.e., University of British Columbia or University of Alberta
  • Filter the lists by clicking the Canadian or International institutions links
    Hint: International includes the US and other countries
  • To select the PSI click on the PSI to highlight it, then click the ‘move to list’ button

Remember: holding the Ctrl key on your keyboard will allow you to select multiple PSI’s at one time

  • To remove a PSI from your list click on the PSI to highlight it, then click the ‘remove from list’ button
  • When you have selected all the PSI’s you want to send your transcript to click the ‘Go to Next Step’ button

Send a Copy of Your Transcript to a University, College, or Other Post-Secondary Institution

Step 2 - Choose Send Option

  • Choose how you want to send your transcript to the post-secondary institutions you have selected; note the delivery method is dependent on the Post-Secondary Institution;
    • Send electronically now: an electronic copy of your transcript with both Interim and Final marks will be sent immediately
    • Send my printed transcripts now: this option is displayed when a post-secondary institution only receives printed copies of transcripts. Note: a printed transcript only contains courses for which you have final marks. If you also require Interim marks to be sent, contact your school.
    • Send interim and final marks when they are available: interim marks are sent electronically in May and final marks are sent electronically in July. This option will only be displayed for current students and is not available to former students.
    • Send my printed transcripts now: this option is displayed when a post-secondary institution only receives printed copies of transcripts. Note: a printed transcript only contains courses for which you have final marks. If you also require Interim marks to be sent, contact your school.
    • Send final marks when they are available: displayed when the post-secondary institution only receives printed copies of transcripts; your final marks will be mailed in July
  • Make your selection and click on ‘Go to Next Step’ or
  • Cancel Request - returns you to My Dashboard or
  • Return to Previous Step - returns you to Step 1

Step 2 for Ordering a Transcript

Step 3 - Confirm & Add to Cart

  • The system will display a preview or your course information and PSI selected; it is important for you to take the time to confirm that both the course information and the PSI details are correct Note: If you have questions about your course information contact your school or district office School Information
  • Remove a selection by clicking the ‘Remove’ link in the top right hand corner or,
  • Cancel the order and return to the previous step or,
  • Click the checkbox ‘I have reviewed my order and course information’ to enable the Add Order to Cart button

9.3 Shopping Cart

The Shopping Cart will display a summary of your order, including the:

  • Recipient - who your transcript is going to
  • Oder Item - transcript
  • Request - how the transcript will be sent: print or electronic
  • Quantity - how many transcripts you ordered
  • Date - when you ordered the transcript
  • Remove - removes a single order from the list before submitting payment

Cost Summary

  • Order Item Type - transcript
  • Quantity - the number of transcripts you ordered
  • Cost - the total amount of your order Note: the order total maybe zero if you have not surpassed your 25 free transcripts
  • Click Cancel to return to My Dashboard or
  • Submit Order (if zero dollars) or
  • Choose your payment option:
    • Pay Online - enter credit/debit card information, orders are processed immediately
    • Pay by Cheque or Money Order - orders are processed when your cheque is received and clears the bank (approximately 10 days)

Note if you enter an invalid credit card or cancel the payment you will need to re-enter the order

9.4 Select Payment Options

With this feature you can approve someone, such as an employer, to download an electronic copy of your transcript. The cost is $10.00 for each transcript. Here’s how to do it;

From My Dashboard:

  • Select Send/Order Transcripts
  • Read the Privacy Notice, if you agree click the ‘I consent’ box this will enable the selection options
  • Select ‘Send an Electronic Copy of Transcript by PDF Download’

Enter the following information:

  • The name and email address of the person you are sending your transcript to
  • A Security Question - a question the recipient will be able to answer correctly
  • A Security Answer and answer that only the person you are sending to will be able to answer to verify their identity
    Hint: - you cannot include your own name in the security question or answer and security answers are case sensitive i.e., if your answer is in uppercase the recipient must also type in uppercase
  • Multiple recipients? Click the Send to an Additional Person link and complete the fields as above
  • The system will display the total cost in Canadian dollars
  • Cancel Request returns you to My Dashboard or,
  • Click ‘Confirm your Request’

The system will display a preview or your course information and the recipient; it is important for you to take the time to confirm that both the course information and the recipient details are correct
Note: If you have questions about your course information contact your school or district office

Be sure your recipient can answer the security question correctly as they have a maximum of 3 attempts to answer the security question correctly. The recipient has 7 days to download the transcripts NOTE: once opened it cannot be downloaded a second time.

  • Remove a selection by clicking the ‘Remove’ link in the top right hand corner or,
  • Cancel Request and return to My Dashboard or,
  • Return to Request or,
  • Click the checkbox ‘I have reviewed my order and course information’ to enable the Add Order to Cart button
  • Click Add Order to Cart

The Shopping Cart will display a summary of your order, including the:

  • Recipient - who your transcript or certificate is going to
  • Order Item - transcript
  • Quantity - number of transcripts ordered
  • Date - when you ordered the transcript or certificate
  • Remove - removes a single order from the list before submitting payment

Cost Summary

  • Order Item Type - transcript
  • Quantity - the number of transcripts ordered
  • Cost - the total order cost

Choose your payment option:

  • Click Pay Online - enter credit/debit card information, orders are processed immediately
  • Click Pay by Cheque or Money Order - orders are processed when your cheque is received and clears the bank (approximately 10 days) or,
  • Cancel - cancels the entire order and returns you to My Dashboard

Note: if you enter an invalid credit card or cancel the payment you will need to re-enter the order

9.5  Send/Order your Transcript - Send a Printed Transcript (by mail)

With this feature you can mail your transcript to an employer or other 3rd party. The cost is $10.00 for each transcript. Here’s how to do it;

From My Dashboard:

  • Select Send/Order Transcripts
  • Read the Privacy Notice, if you agree click the ‘I consent’ box this will enable the selection options
  • Select Send a Printed Transcript (by mail)

Complete ‘Who do you want to send to’? Section:

  • Use the Canadian Address tab to send to a Canadian address. Use the Other Address tab to send to a U.S. or International Address
  • Name (employer or 3rd party): enter the name of the person/business you are sending the transcript to
  • Street Address (including the apartment or room number): enter the address you are sending the transcript or certificate i.e., 101-620 Superior Street. StudentTranscripts uses Canada Post’s AddressComplete for Canadian addresses. Start typing the address and the tool will display addresses that match what you are typing. Click on the address you want and the City, Province and Postal Code will automatically be entered in the form.
    Note: If AddressComplete does not display the address you want or you have difficulty with the tool use the Other Address tab to manually enter the address.
  1. Select the number of transcripts
  2. Multiple recipients? Click the Send to an Additional Person link and complete the fields as above
  3. The system will display the total cost in Canadian dollars for the recipients
  4. Cancel Request returns you to My Dashboard or,
  5. Click ‘Confirm Request’

The system will display a preview or your course information and the recipient; it is important for you to take the time to confirm that both the course information and the recipient details are correct
Note: If you have questions about your course information contact your school or district office

  1. Remove a selection by clicking the ‘Remove’ link in the top right hand corner or,
  2. Cancel Request and return to My Dashboard or,
  3. Return to Request or,
  4. Click the checkbox ‘I have reviewed my order and course information’ to enable the Add Order to Cart button
  5. Click Add Order to Cart

The Shopping Cart will display a summary of your order, including the:

  • Recipient - who your transcript or certificate is going to
  • Order Item - transcript
  • Quantity - number of transcripts ordered
  • Date - when you ordered the transcript or certificate
  • Remove - removes a single order from the list before submitting payment

Cost Summary

  • Order Item Type - transcript
  • Quantity - the number of transcripts ordered
  • Cost - the total order cost

Choose your payment option:

  • Click Pay Online - enter credit/debit card information, orders are processed immediately
  • Click Pay by Cheque or Money Order - orders are processed when your cheque is received and clears the bank (approximately 10 days) or
  • Cancel - cancels the entire order and returns you to My Dashboard

Note: if you enter an invalid credit card or cancel the payment you will need to re-enter the order

See Delivery and Fees for a complete breakdown of cost

 

9.6 Order Your Graduation Certificate

graduation certificate, sometimes referred to as a diploma or “Dogwood”, is your official graduation document. Your B.C. Graduation Program certificate can be ordered online if you graduated in British Columbia after 1985.  

school completion certificate, sometimes referred to as an “Evergreen” can be ordered online if you left school in British Columbia after 1985.

From My Dashboard;

  1. Select Order your Graduation Certificate and,
  2. Complete ‘Who do you want to send to’?:
  3. Use the Canadian Address tab to send to a Canadian address. Use the Other Address tab to send to a U.S. or International Address
  4. Name (employer or 3rd party): enter the name of the person/business you are sending the certificate to
  5. Street Address (including the apartment or room number): enter the address you are sending the transcript or certificate i.e., 101-620 Superior Street. StudentTranscripts uses Canada Post’s AddressComplete for Canadian addresses. Start typing the address and the tool will display addresses that match what you are typing. Click on the address you want and the City, Province and Postal Code will automatically be entered in the form.
    Note: If AddressComplete does not display the address you want or you have difficulty with the tool use the Other Address tab to manually enter the address.
  6. Select the number of graduation certificates; if you graduated from a French immersion you will have the option to select a French and/or English graduation certificate. If you graduated from programme francophone you will have a French graduation certificate.
  7. Multiple recipients? Click the Send to an Additional Person link and complete the fields as above
  8. The system will display the total cost in Canadian dollars for the recipients
  9. Cancel Request returns you to My Dashboard or,
  10. Click ‘Confirm Request’

The system will display a preview or your course information and the recipient; it is important for you to take the time to confirm that both the course information and the recipient details are correct
Note: If you have questions about your course information contact your school or district office

  1. Remove a selection by clicking the ‘Remove’ link in the top right hand corner or,
  2. Cancel Request and return to My Dashboard or,
  3. Return to Request or,
  4. Click the checkbox ‘I have reviewed my order and course information’ to enable the Add Order to Cart button
  5. Click Add Order to Cart

The Shopping Cart will display a summary of your order, including the:

  • Recipient - who your transcript or certificate is going to
  • Order Item - transcript
  • Quantity - number of transcripts ordered
  • Date - when you ordered the transcript or certificate
  • Remove - removes a single order from the list before submitting payment

Cost Summary

  • Order Item Type - transcript
  • Quantity - the number of transcripts ordered
  • Cost - the total order cost

Choose your payment option:

  • Click Pay Online - enter credit/debit card information, orders are processed immediately
  • Click Pay by Cheque or Money Order - orders are processed when your cheque is received and clears the bank (approximately 10 days) or
  • Cancel - cancels the entire order and returns you to My Dashboard

Note if you enter an invalid credit card or cancel the payment you will need to re-enter the order

GED® Graduates please see: Order your General Education Development (GED®) Transcript or Certificate Online

9.7 View your Post-Secondary Institutions Choices

This feature displays the list of PSI’s you have sent a transcript to.

From My Dashboard select:

  • View Your Post-Secondary Institution Choices
  • The system displays a table that lists the post-secondary institutions you sent a transcript to and includes the:
    • Institution
    • order date
    • order number and,
    • the status of your order i.e., processing or completed
  • If you sent your transcript electronically you will be able to click on the link in the status column and view additional details including:
    • The institution you sent your electronic transcript to
    • The transcript posting date
    • The dates you authorized requests for updates
    • A log of the transcript events