Get HR support and advice

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Most answers can be found quickly with the self-service tools below. If you don’t find what you need, the AskMyHR option to submit a service request is available at the bottom of this page.

Self-service

Get answers faster using self service tools and resources. Ask your supervisor for help as needed.

Answers to most common questions can be found quickly without submitting a service request. Response times may vary; certain requests may take several days or weeks to address fully.

Below are groups of common topics to consult before submitting an AskMyHR service request.

AskMyHR

Submit an AskMyHR service request (IDIR restricted), to send questions, information, and forms to the appropriate service area. View instructions on how to fill out the form and select the appropriate category for your request to ensure the best service. Inquiries will be placed in queues ordered by priority and date received.

To avoid unnecessary delays, please take a few minutes to make sure your service request is complete:

• Start by checking with your supervisor first for all HR-related inquiries.
• Supervisors, make sure to include key details: the employee’s full name, employee ID number, all relevant dates, and any required supporting documents.
• If your request involves reporting structure changes, be sure to use the position number (rather than just employee or supervisor names).
• For offer letters, include the start and end dates (if applicable), position number, salary, and signature of the Expense Authority.

You can add information and check the status of your submitted requests using AskMyHR (IDIR restricted). Do not submit a separate follow-up request.

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