Managing Problems With an Employee
Supervisors can access advice and support for handling disputes, discipline and other challenging situations.
Employers may start with writing a letter of expectations.
Find more information on handling disputes, discipline on the following pages:
- Misconduct and Discipline
- Investigations of Employee Misconduct
- Managing Employee Health Issues at Work
The letter of expectations provides a framework for the supervisor and employee relationship. By providing guidance at the beginning of a relationship, the letter clearly communicates expectations to minimize future misunderstandings. It needs to be specific about accountabilities and responsibilities.
The letter of expectations can also be issued to address a particular situation, behavior or activity. The letter is not disciplinary, so should not reference the specifics of the situation, behavior or activity. It should
- Be future looking
- Be proactive
- Be positive in tone
- Ensure there is no type of warning
- Contain no reference to past meetings
- Reference no other documents on file
If you need assistance writing a letter of expectations, contact AskMyHR for help.