Schedule BB - Training

Last updated on August 16, 2016

 

What is the purpose of this Schedule?

Who develops the supporting documents required to update the schedule?

When should the schedule's supporting documents be created?

When is this particular schedule used?

What is required for this schedule?

Tips

Information Contained in Schedule BB Attachments and Exhibits

 

What is the purpose of this Schedule? The purpose of Schedule BB is to outline agreed to training and materials, provided by TELUS, for services issued under the TSMA. 
Who develops the supporting documents  required to update the Schedule? Changes within the schedule will be developed by the vendor, TELUS, and then reviewed/negotiated with the Province.
When should the Schedule's supporting documents be created? As a schedule applies to all services under the TSMA,  when adding a new service, either a new attachment or a new exhibit (or both) may be required to be added to the schedule.  The appropriate document(s), attachment and/or exhibit, are always created by TELUS after the Province has documented their requirements and the requirements have been reviewed and agreed to by the Vendor (TELUS) via a Term Sheet negotiated by the Province's Legal Representative.
When is this particular schedule used? This Schedule is used when onboarding a new service to the TSMA that requires training.
What is required for this Schedule? It is important that you review all the requirements for this new service, then review the TSMA to view what is already provided and then document any gaps.  
Tips: For example, refer to TSMA Attachment BB9

Information Contained In Schedule BB Attachments and Exhibits

  1.  General Training Requirements
  2.  Documentation
  3. Service Features and Presentations
  4. Included Training
  5. Fee Based Training
  6. Availability

 

Next Page: Schedule EE - Transition Project Testing and Milestone Acceptance

 

Contact information

For more information please contact the Office of the Chief Information Officer