Contact Us

The process for communication with the Branch is changing. Effective June 1, 2020, the following email addresses will be discontinued: firstres@gov.bc.ca, licenserenewals@gov.bc.ca, and speciallicenses@gov.bc.ca. Please see below for contacts.

Please contact the following program areas for specific enquiries.

Department Name	Area of Enquiry
Examinations getanexam@gov.bc.ca	All examination enquiries First responder course results and certificates Requests for licence reinstatement and suspension removal Out-of-province and Out-of-country applications Submissions for gap assignments Temporary licence requests (student and non-student temporary licence requests)
Licensing getalicense@gov.bc.ca	Initial licence issuance Licence renewals Licence extensions Verification of registration in British Columbia Licence verification requests (in good standing) Contact information updates
Continuing Competence keepalicense@gov.bc.ca	Continuing education credits and patient contacts EMACCS Continuing competence reports for employers Registered and practicing out of province licence reinstatement
Clinical Review clinicaladvisor@gov.bc.ca	Clinical inquiries Training program recognition
Board Officer makeacomplaint@gov.bc.ca	Patient care complaints relating to EMAs Code of ethics violations
General Enquiries emalbgeneral@gov.bc.ca Phone: 250 952-1211 or 1-877-952-1211	All general enquiries that have not been outlined above Employer department reports Endorsement addition and restriction removal
Website Feedback emalbfeedback@gov.bc.ca	Feedback and suggestions on website content
BCeID BCeID@gov.bc.ca Phone: 1-888-356-2741 or 604-660-2355	Forgotten passwords for Moodle or EMACCS

General Enquiries

Mailing Address

EMA Licensing Branch
Ministry of Health
PO Box 9625 Stn Prov Govt
Victoria BC V8W 9P1

Courier Address

EMA Licensing Branch
Ministry of Health
1515 Blanshard Street,1st Floor
Victoria BC V8W 3C8

Phone: 250 952-1211 or 1-877-952-1211 (Monday to Friday 08:00 to 16:00)
Fax: 250 952-1222

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