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Callout boxes in CMS Lite

Last updated on March 25, 2025

You can create callout boxes to help focus reader attention to specific information.

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Overview of callout boxes

Callouts are a section of text highlighted to direct your attention to key information.

They are created at the paragraph level, similar to bullets and heading styles. You can use most formatting and features in callout boxes.

Callout boxes can not be used in accordions, tables, columns, or supplemental content boxes.

This is an example of a callout box.

When to use callout boxes

Use callouts to communicate important information.

Callout boxes should be used to highlight text that needs to stand out. For example:

  • Key points
  • Tips and advice
  • Examples

When not to use callout boxes

They should not be used for:

  • Warning notifications
  • Page alerts
  • Routine information

Limit your use of callout boxes. Using callout boxes too often:

  • Reduces their effectiveness
  • Can make the page look cluttered

How to create a callout box

To create a callout box:

  1. Place your cursor in the paragraph you want to convert.
  2. Click the callout icon Callout icon from the CK Editor in CMS Lite

Remove the gap next to callout boxes

When adding callout boxes in CMS Lite, you may see a gap between the callout and the content above or below it. This can often happen at the bottom of the page, or near tables, columns or accordions.

Use one of the following workarounds to remove the gap:

Option 1: Drag and delete

  1. Hover your mouse over the top-left corner of an existing callout box

  2. Drag the callout box into the empty space

  3. Delete the remaining extra space in your content, as normal

Option 2: Copy and delete

This method copies a callout box into the gap and then deletes it to remove the spacing:

  1. Hover your mouse over the top-left corner of an existing callout box

  2. Right-click the icon that appears and select Copy

  3. Paste the copied box into the empty space that you're trying to remove

  4. Hover over the top-left corner of the new box and click the icon

  5. Press Delete on your keyboard to delete the newly pasted callout box