Service experience and digital delivery

Web content design

All web content must follow standards and guidelines. 

• Web Style Guide
• Accessibility and Inclusion Toolkit
• Forms management and design
• Visual Design Guide
• Processes and procedures for web approvals (IDIR restricted)

Web development

Guides and resources for website or application development.

• Web development guides and resources
• Developer's Hub (DevHub)
• Design System
• Design System (GitHub repository)
• Common components for digital delivery

CMS Lite

Support for using the corporate content management system.

• CMS Lite user's manual
• CMS Lite training and registration (IDIR restricted)
• Theme level access and restricted publishing topics (IDIR restricted)
• CMS Lite community support (Microsoft Teams channel) (IDIR restricted)
• Enhanced search manual

Policies

Policies and standards are how we make sure that the work you do is being managed in the same way across the organization.

Information security and privacy

Protecting information is an important part of maintaining public trust.

• Information security policy and guidelines
• Privacy Impact Assessments (PIA)
• Privacy Management and Accountability Policy
• Privacy and personal information in the public sector
• Security Threat and Risk Assessments (STRA)

Data 

Use data to learn about your business and improve your programs and services.

• DataBC
• Data management and research

Support for digital services

GDX develops and maintains many digital products that enhance online experiences for people. ​

• Explore the GDX Services Catalogue
• Create a service request
• Apply for an exemption for custom web properties
• Request or renew a domain name

Service and content design

We use human-centred design to help government deliver better services and digital content to people in B.C.

• Learn about service and content design
• Service Design Playbook (PDF, 6 MB)

Citizen engagement

Citizen engagement creates opportunities for people to provide feedback on our policies and programs.

• Citizen Engagement Highlights Package
• Citizen engagement contracted services
• govTogetherBC

Content Design and Writing Group (CDAWG)

CDAWG is for anyone working with web content who wants to learn about current and upcoming web writing and content standards. We share ideas, experiences, innovative projects and discuss strategies with our peers.

• Contact the Content Design Advisory and Writing Group

Internet Advisory Council (IAC)

The IAC is a community of digital talent from across government who contribute to the governance and improvement of online experiences.

• Find your ministry IAC representative

Exchange Lab

The Exchange Lab is a space where we are learning to be digital. It is both a physical space and a community of people working in the open and learning how to improve service delivery in the BC Public Service together.

Innovation Hub

The Innovation Hub is unlocking the innovative potential of our workforce by connecting employees to each other and to new ways of working.

LeanBC

LeanBC leads complex, cross-ministry projects to identify problems and create solutions. They also provide training, coaching and other supports to ministries with continuous improvement projects.

Behavioural Insights Group

The BC Behavioural Insights Group (BC BIG) is a team in the BC Public Service Agency that applies behavioural science knowledge and methods to address public policy problems.