Service experience and digital delivery
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B.C. government's web content standards and guides support accessible and inclusive design practices, including meeting Web Content Accessibility Guidelines (WCAG) Level AA. Developers and content authors of B.C. government web properties must follow these guides.
Government Digital Experience (GDX) sets the standards to deliver information and services to British Columbians with the authority described in Core Policies and Procedures Manual (CPPM) Chapter 22.
Web content design
All web content must follow standards and guidelines.
Guides and resources for website or application development.
Support for using the corporate content management system.
- CMS Lite user's manual
- CMS Lite training and registration (IDIR restricted)
- Theme level access and restricted publishing topics (IDIR restricted)
- CMS Lite community support (Microsoft Teams channel) (IDIR restricted)
- Enhanced search manual
Policies and standards are how we make sure that the work you do is being managed in the same way across the organization.
Information security and privacy
Protecting information is an important part of maintaining public trust.
- Information security policy and guidelines
- Privacy Impact Assessments (PIA)
- Privacy Management and Accountability Policy
- Privacy and personal information in the public sector
- Security Threat and Risk Assessments (STRA)
Support for digital services
GDX develops and maintains many digital products that enhance online experiences for people.
Service and content design
We use human-centred design to help government deliver better services and digital content to people in B.C.
Content Design and Writing Group (CDAWG)
CDAWG is for anyone working with web content who wants to learn about current and upcoming web writing and content standards. We share ideas, experiences, innovative projects and discuss strategies with our peers.
Internet Advisory Council (IAC)
The IAC is a community of digital talent from across government who contribute to the governance and improvement of online experiences.
The Exchange Lab is a space where we are learning to be digital. It is both a physical space and a community of people working in the open and learning how to improve service delivery in the BC Public Service together.
The Innovation Hub is unlocking the innovative potential of our workforce by connecting employees to each other and to new ways of working.
LeanBC leads complex, cross-ministry projects to identify problems and create solutions. They also provide training, coaching and other supports to ministries with continuous improvement projects.
Behavioural Insights Group
The BC Behavioural Insights Group (BC BIG) is a team in the BC Public Service Agency that applies behavioural science knowledge and methods to address public policy problems.
If you find any errors or have questions, please e-mail WebStandards@gov.bc.ca.