Appealing a Decision
If you are not satisfied with a decision that has been made by Health Insurance BC regarding your Medical Services Plan account, you can request a review of the decision by stating your case in writing and sending your letter and any supporting documents to Health Insurance BC:
Attention: Operations Director
Health Insurance BC
PO Box 9035 Stn Prov Govt
Victoria, B.C. V8W 9E3
Fax: 250 405-3595
If you disagree with the response from the operations director of Health Insurance BC, you can send a letter of appeal to the Ministry of Health:
Director
Medical Beneficiary Branch
Ministry of Health
PO Box 9652 Stn Prov Govt
Victoria, B.C. V8W 9P4
Fax: 250 952-3133
If your appeal is related to a PharmaCare account or claim, please contact PharmaCare.