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Contact BC PharmaCare

Last updated on August 26, 2026

Staff at our Help Desk can answer your questions about PharmaCare and your coverage. Help is available in over 140 languages.

  Lower Mainland: 604-683-7151

  Rest of B.C. (toll-free): 1-800-663-7100

 Telephone for the Deaf: 711

Sign language interpretation: Video Relay Services (VRS) sign language interpretation (register for a unique 10-digit Canada VRS number)

Monday to Friday: 8 am to 8 pm
Saturday: 8 am to 4 pm
(Limited hours on statutory holidays.)

Find your BC PharmaCare coverage with the PharmaCare Compass. Use the interactive Compass at www.gov.bc.ca/pharmacarecompass to find how BC PharmaCare can help with the cost of prescriptions, pharmacy services, and medical devices or supplies.

email If you prefer to write

Fair PharmaCare plan

Fair PharmaCare Administration
PO Box 9655 Stn Prov Govt
Victoria BC  V8W 9P2

Other PharmaCare enquiries

PharmaCare
PO Box 9655 Stn Prov Govt
Victoria BC  V8W 9P2

If you have a concern with the services provided or to appeal a coverage decision

Attention: Operations Director/Complaints
Health Insurance BC
PO Box 9035 Stn Prov Govt
Victoria BC  V8W 9E3
Fax: 250-405-3595
 

For most PharmaCare plans, you must be actively enrolled in the Medical Services Plan of B.C. (MSP).