Contact BC PharmaCare

Last updated on December 20, 2024

Staff at our Help Desk can answer your questions about PharmaCare or your coverage. Help is available in over 140 languages.

Lower Mainland: 604-683-7151

Rest of B.C. (toll-free): 1-800-663-7100

Monday to Friday: 8 am to 8 pm
Saturday: 8 am to 4 pm
(Limited hours on statutory holidays.)

Telephone for the Deaf: Dial 711

Video Relay Services (VRS) sign language interpretation is free for people who are deaf, hard of hearing or speech-impaired.

If you prefer to write

Fair PharmaCare plan

Fair PharmaCare Administration
PO Box 9655 Stn Prov Govt
Victoria BC V8W 9P2

Other PharmaCare inquiries

PharmaCare
PO Box 9655 Stn Prov Govt
Victoria BC V8W 9P2

If you have a concern with the services provided or to appeal a coverage decision

Attention: Operations Director/Complaints
Health Insurance BC
PO Box 9035 Stn Prov Govt
Victoria BC V8W 9E3
Fax: 250-405-3595

For most PharmaCare plans, you must be actively enrolled in the Medical Services Plan of B.C. (MSP).

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The B.C. Public Service acknowledges the territories of First Nations around B.C. and is grateful to carry out our work on these lands. We acknowledge the rights, interests, priorities, and concerns of all Indigenous Peoples - First Nations, Métis, and Inuit - respecting and acknowledging their distinct cultures, histories, rights, laws, and governments.

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