Contact Us

Health Insurance BC (HIBC) administers the Ministry of Health's PharmaCare program on behalf of the Pharmaceutical Services Division.

HIBC can answer your questions about both the Medical Services Plan (MSP) and PharmaCare.

By Phone

From the Lower Mainland, call 604-683-7151.

From the rest of B.C., call toll-free 1-800-663-7100.

For questions about PharmaCare, customer service representatives are available:

  • Monday to Friday, 8 am to 8 pm (except statutory holidays)
  • Saturday 8 am to 4 pm (except statutory holidays)

Reminder: You can register for Fair PharmaCare 24/7 if you meet the eligibility requirements for online registration.

By Mail

Fair PharmaCare plan inquiries

Fair PharmaCare Administration
PO Box 9655 Stn Prov Govt
Victoria BC  V8W 9P2

All other PharmaCare inquiries

PharmaCare
PO Box 9655 Stn Prov Govt
Victoria BC  V8W 9P2