For eligible B.C. residents, the Medical Services Plan pays for medically required services of physicians and surgeons, and dental or oral surgery performed in a hospital.
The current Canadian Union of Postal Workers (CUPW) strike may impact delivery and receipt of HIBC mail via Canada Post.
During the strike period: for the quickest processing time, please use online or fax submission of forms and other documents where possible. If you have submitted a form or other document to HIBC, please allow 21 business days for processing and response. If you have any questions or concerns, please contact HIBC.
BC Services Card:
During the strike period, BC Services Cards will be held until postal services resume. Beneficiaries can access health services using their PHN and identification and can be provided with their PHN over the phone. If you require your PHN, please contact HIBC.
In Canada, public health insurance is available to eligible residents. Canadian citizens and permanent residents can apply for provincial health insurance.
In B.C., public health insurance is called the Medical Services Plan (MSP). It covers the cost of medically-necessary insured doctor services.
For information on MSP services for B.C. residents, group plan administrators, and medical and health-care practitioners, please see the following sections:
Health Insurance BC administers MSP on behalf of the Ministry of Health and can answer your questions about medical coverage. For contact information, visit the resident, administrator or practitioner section links above.
MSP premiums were eliminated as of January 1, 2020. Go to MSP Premium Elimination to learn more.