Medical Services Plan (MSP) for British Columbia (B.C.) Residents
Last updated on October 6, 2025Due to the BC General Employees’ Union (BCGEU) and Canada Post job actions, Health Insurance BC (HIBC) services may be affected including:
- Receipt and delivery of mail
- Processing and response to forms and letters sent to HIBC
- HIBC phone response times
During the job action period: for the quickest possible processing time, please use online or fax submission of forms and other documents where possible. If you have submitted a form or other document to HIBC, please allow 21 business days for processing before contacting HIBC regarding the status.
Beneficiaries may experience delays receiving BC Services Cards during the Canada Post job action.
Under the Medicare Protection Act, enrolment with the MSP is mandatory for all eligible residents and their dependents.
Eligibility and Enrolment
Learn who is eligible and how to enrol in MSP.
Benefits
Learn more about what services are covered and what services are not covered, and what to do if you believe you have been charged inappropriately.
Supplementary Benefits
MSP supplementary benefits provide partial payment for certain medical services obtained in B.C. (for example, massage therapy and chiropractic services) and may provide access to other income-based programs. Learn more about eligibility for these benefits.
Pay Outstanding Premium Debts
MSP premiums were discontinued as of January 1, 2020. Learn about payment options for premium debts owing prior to January 1, 2020.
Retroactive Premium Assistance
Individuals can apply for premium assistance for periods prior to January 1, 2020.
Personal Health Identification
Learn about your BC Services Card (or Care Card), a unique lifetime identifier for health care
Managing your MSP Account
It is important to keep your account information accurate and up-to-date. Learn how to make changes to your MSP account, including an address change, permanent move outside B.C. or adding or removing individuals from your MSP account.
MSP Account Confirmation
Use this online form to request an MSP Account Confirmation letter that will verify MSP enrolment status for one or more individuals on your MSP account.
Contact Us
If you have questions about your eligibility, how to apply, changes to your account or MSP benefits, please contact Health Insurance BC.