Citizen Engagement

Citizens participating in a public engagement on People with Disabilities

B.C.'s Engagement Story

Starting in 2012, the B.C. government has put a concerted emphasis on involving British Columbians in the programs, policies and services that directly affect their lives. As a result the Citizen Engagement Team was formalized within Government Communications and Public Engagement (GCPE) to help ministries create engagement opportunities to meet our commitment to transparent, inclusive and responsive governance. 


The Citizen Engagement Handbook is a useful resource that can be used to create a better understanding of the planning, process, tools, and challenges that may arise during a public engagement - this document may also be a helpful resource for other governments or non-governmental organizations who are implementing citizen engagement.

It is important to first read through the Handbook, and to speak with your ministry’s Communication Director, prior to contacting the Citizen Engagement Team. While the Citizen Engagement Team will do a lot of the heavy lifting and help to guide ministries through the process, the ministry’s subject matter expertise and their GCPE Communications Shop are vital to the overall process. A citizen engagement initiative must be a three-way collaborative partnership.

For general questions regarding public engagement in the B.C. government, the Citizen Engagement Team can be contacted by email at:


govTogetherBC is the hub for all B.C. government public engagement initiatives both past and present. Having a centralized website where public engagements are listed allows individuals and organizations to browse through open engagements in which they can participate, and to find out more about closed engagements and their results. The site allows users to search for specific engagements by keyword, topic, region or status. govTogetherBC allows government to both promote engagement opportunities, and to close the feedback loop between participants and what happened with their ideas.

govTogetherBC also has an active Twitter account which is used to highlight open engagement project to its followers.