Temporary pandemic pay

Eligibility under the B.C. Temporary Pandemic Pay program has now ended for employees who worked straight-time hours from March 15-July 4, 2020 at a provincially funded workplace in a recognized role delivering in-person, front-line care in health, social services and corrections.  

The employer submission period for claims has now closed. Funding will continue to be disbursed beyond October as submissions received before the deadline and those coming in late are processed. 

We understand that employees are eager to get the top-up and employers are under pressure to distribute the funding. The Province has been coordinating with multiple ministry funders and hundreds of service providers across B.C. to ensure that the distribution of funds occurs as quickly and efficiently as possible, and with an accountable process.

Many eligible workers have already received their top-up. We appreciate the patience of both employees and employers throughout the program’s duration.

Last updated: November 2, 2020

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How the claim process works

Eligible employees who have not yet received the top-up will start to see temporary pandemic pay reflected on their pay cheques in the coming weeks. Employees will only receive their pay once the claim process is complete, which includes a review period and then validation.

Once a claim has been validated, it will be sent to the Ministry of Finance for payment which typically takes 7-10 business days.

We cannot provide status updates for individual claims at this time as the focus and priority is on getting the claims processed so that the funding can be disbursed as quickly as possible. We appreciate your understanding and patience. 

Employers are responsible for distributing the funds to their employees.

Employers' responsibilities  

Eligible provincially funded employers and contracted service providers that submitted claims on behalf of employees and subcontractors will not receive a notification that the funds have been sent or deposited; however, funding is normally disbursed to your organization.

A description of the amounts meant for employees’ top-up and the amount provided to offset employer payroll expenses will be included at the point of deposit.

Employers that receive the Temporary Pandemic Pay funding must: 

  • Ensure the funds are accurately distributed to their eligible employees and subcontractors as soon as they receive them from the Province – likely a lump-sum payment on a regular pay cheque
  • Make best efforts to provide the pay to eligible employees who have resigned or retired from the organization
  • Address any issues from employees. For example, the amount of pandemic pay or the hours that were worked in the 16-week period
  • Ensure funds are not used to reimburse employers for any top-up pay that they independently committed to their employees prior to the announcement of the program on May 7, 2020

How eligibility was determined

The B.C. Temporary Pandemic Pay program is a cost-shared program with the federal government with a finite amount of funding available.  

The eligibility criteria were determined based on an assessment of provincially funded services. Privately funded clinics and businesses, excluded management staff, fee-for-service providers (physicians and their direct employees) or employees on leave were not eligible for the program.

Within the available federal funding, B.C. did seek to extend eligibility to the most employees possible in the health, corrections and social services sectors. 

Eligible sectors, workplaces and roles

Health services

  • Hospitals
  • Long term care and assisted living facilities
  • Provincial mental health facilities
  • Provincially funded home and community care services
  • Public health units
  • Primary care clinics
  • Diagnostic facilities
  • Community clinics
  • Diagnostic and treatment centres
  • Registered nurses
  • Licensed practical nurses
  • Registered psychiatric nurses
  • Allied health professionals
  • Resident doctors
  • Health care assistants, community health workers and other patient care support workers
  • Paramedics
  • Pharmacists
  • Administrative/clerical support roles
  • Essential non-clinical staff, including
    • Food service workers
    • Housekeepers
    • Laundry workers
    • Porters
    • Security
    • Other key roles


Social services

Community living

  • Residential services
  • Intervenor residential sites

Indigenous services

  • Delegated aboriginal agencies
  • Friendship centres providing critical services
  • Healing and wellness facilities and shelters

Harm reduction

  • Shelters for survivors of gender-based violence and human trafficking
  • Directly operated residential facilities
  • Adult justice residential facilities
  • Safe Injection sites
  • Emergency outreach harm reduction workers
  • Emergency shelters
  • Supportive housing facilities
  • Respite/drop-in centres
  • Temporary shelter facilities
  • Hotels or motels used for self-isolation and/or shelter overflow

Youth services

  • High risk youth services
  • Youth justice residential facilities
  • Licenced children's residential sites

Immigrant services

  • High risk support services for immigrants and refugees
  • High risk immigrant youth services
  • Settlement services

Ministry of Social Development and Poverty Reduction (SDPR)

  • SDPR Income Assistance and Disability Assistance Offices
  • SDPR/Service BC Integrated Offices
  • SDPR Contact Center Offices

Service BC

  • Service BC offices
  • Victoria Corporate Registries Branch

Ministry of Child and Family Development (MCFD)

  • Service Delivery Division

BC Housing

  • BC Housing main location and other offices

Community Living BC

  • Local offices
  • Provincial assessment centre

Social services

  • Community support workers
  • Employment support workers
  • Residence workers
  • Adult/youth workers
  • Transition house workers
  • Stopping the violence counsellors
  • Victim service workers
  • Emergency shelter workers
  • Program coordinators
  • Counsellors
  • Occupational and physical therapists
  • Behavioural therapists
  • Family preservation workers
  • Domestic violence workers
  • Social workers
  • Child and youth mental health workers
  • Indigenous service workers
  • Administrative and client support roles
  • Essential operation support staff, including:
    • Maintenance workers
    • Housekeepers
    • Janitors
    • Food service workers
    • Passenger vehicle drivers
    • Other key roles.

Ministry of Social Development and Poverty Reduction (SDPR) ​

  • Employment and assistance workers
  • Client services workers
  • Community integration specialists
  • Service delivery division supervisors
  • Service delivery division assistant supervisors
  • Service delivery division supervisors of administrative services

Service BC

  • Customer service representatives
  • Registries support clerk
  • Administrative assistants
  • Manager of administration

Ministry of Child and Family Development (MCFD) ​

  • Child protection workers
  • Resource workers
  • Child and Family Services workers
  • Adoptions workers
  • Mental health workers
  • Special needs workers
  • Community youth justice workers

BC Housing workplaces

  • Tenant support workers
  • Maintenance and janitorial workers
  • Pest control and building management workers
  • Registered nurse

Community Living BC

  • Registered nurse
  • Mental health support worker
  • Occupational therapist
  • Dietary aide



  • Adult correctional facilities and youth justice facilities
  • Community corrections offices
  • Sheriff services division (Deputy Sheriffs only)
  • Correctional officers
  • Correctional instructors
  • Correctional supervisors
  • Youth supervisors
  • Social workers
  • Case management supervisors
  • Health care workers
  • Psychologists
  • Finance and administrative clerks
  • Administration staff
  • Chaplains
  • Aboriginal liaison officers
  • Youth custody nurses
  • Probation officers
  • Senior probation officers
  • Local manager (bargaining unit)
  • Office assistants
  • Office manager (bargaining unit)
  • Chef manager (bargaining unit)
  • Cooks
  • General helpers
  • Deputy sheriffs