Phase 2 – BC's Restart Plan

Last updated: July 24, 2020

What happened in Phase 2?

We asked people to stay close to home and avoid any travel between communities that was not essential.​

Many businesses reopened with extra safety precautions and physical distancing measures, including a COVID-19 Safety Plan posted online or at their worksite. The plan signals a business has done their homework and we can visit their store, enjoy a meal or workout with confidence.

All businesses and organizations are different and have their own measures in place to keep people safe based on guidelines from the Office of the Provincial Health Officer (PHO) and WorkSafeBC.

The following are businesses that may have reopened and some measures that may still be in place.

What to Expect

Check with your child care centre to review their safety protocols. Changes may include:

  • Requiring parents to confirm their child does not have symptoms of a cold, COVID-19 or other respiratory diseases
  • Designated drop off and pick up areas outside the facility
  • Helping children with hand washing rules and protocols for coughing or sneezing 
  • Putting children in small groups to help with physical distancing
  • Cleaning and disinfecting toys and high-touch areas, following the BC Centre for Disease Control's (BCCDC) guidance

Overnight camps for children and youth are not allowed to operate.


Business Orders and Guidance

Child care providers and day camp operators must have a COVID-19 Safety Plan in place based on the protocols set by WorkSafeBC. 

Employers must also ensure they are abiding by any relevant orders, notices, or guidance issued by the Provincial Health Officer and the health authority relevant to their workplace.

The BC Centre for Disease Control (BCCDC) has resources that outline preventative measures that can be taken in community settings to prevent infection and transmission of COVID-19.

What to Expect

Check with your gym or fitness centre before your next visit to review their safety protocols and arrive prepared. Changes may include:

  • Plexiglass barriers or 2 m of space between equipment to maintain physical distancing
  • Handwashing policies and disinfecting products for hands and fitness equipment
  • Regular cleaning and capacity limits in locker rooms, showers, washrooms, saunas and steam rooms
  • Group classes can operate if 2 m of physical distance can be maintained

Changes to tanning services may include:

  • Capacity limits on sunbed rooms
  • Personal sanitation procedures and/or the use of non-medical masks
  • Asking clients to bring their own goggles or use a single-use item

Business Orders and Guidance

The recreation sector must have a COVID-19 Safety Plan in place based on the protocols set by WorkSafeBC. 

Employers must also ensure they are abiding by any relevant orders, notices, or guidance issued by the Provincial Health Officer and the health authority relevant to their workplace.

The BC Centre for Disease Control (BCCDC) has resources that outline preventative measures that can be taken in community settings to prevent infection and transmission of COVID-19.

viaSport British Columbia has guidelines for the return to sport.

What to Expect

Check with your service provider before your next visit to review their safety protocols and arrive prepared. Changes may include:

  • Plexiglass barriers or 2 m of space between workstations to maintain physical distancing
  • Requiring appointments or limiting walk-in clients
  • Asking clients to attend appointments alone when possible
  • Depending on the service you are receiving, you may be required to wear a mask and/or follow other personal sanitation procedures
  • Enhanced cleaning protocols for workers, including sanitation of tools, and the preference for single-use items when possible

Business Orders and Guidance

Personal services must have a COVID-19 Safety Plan in place based on the protocols set by WorkSafeBC. 

Employers must also ensure they are abiding by any relevant orders, notices, or guidance issued by the Provincial Health Officer and the health authority relevant to their workplace.

What to Expect

Check with your employer before returning to work to review their safety protocols and arrive prepared. Changes may include:

  • Maintaining 2 m of physical distance from other workers, avoid sharing spaces
  • Self-monitor for symptoms of illness and COVID-19
  • Follow workplace and employer protocols 

Business Orders and Guidance

Employers must ensure they are abiding by any relevant orders, notices, or guidance issued by the Provincial Health Officer and the health authority relevant to their workplace.

What to Expect

Check with your service provider before your next visit to review their safety protocols and arrive prepared. Changes may include:

  • Plexiglass barriers and 2 m of physical distance in waiting and reception areas
  • Staggered appointment times
  • Asking clients to arrive no more than five minutes early
  • Asking clients to attend appointments alone when possible
  • If physical distancing is not possible, you may be required to wear a mask

Business Orders and Guidance

In-person counselling and community social services must have a COVID-19 Safety Plan in place based on the protocols set by WorkSafeBC.

Employers must also ensure they are abiding by any relevant orders, notices, or guidance issued by the Provincial Health Officer and the health authority relevant to their workplace.

The BC Centre for Disease Control (BCCDC) has resources that outline preventative measures that can be taken in community settings to prevent infection and transmission of COVID-19.

 

Medical services including dentistry, physiotherapy, registered massage therapy, chiropractors

Medical services include:

  • Dentistry, physiotherapy, registered massage therapy, and chiropractors
  • Physical therapy, speech therapy, and similar services
  • Re-scheduling of elective surgery

What to Expect

Check with your medical service provider before your next appointment to review their safety protocols and arrive prepared. Changes may include:

  • Plexiglass barriers and 2 m of physical distance in waiting and reception areas
  • Staggered appointment times
  • Asking clients to arrive no more than five minutes early
  • Asking clients to attend appointments alone when possible
  • Enhanced cleaning protocols for offices and workers, including the use of Personal Protective Equipment and hand sanitizer for each client

Elective surgeries are being re-scheduled. 


Business Orders and Guidance

Health professions must have a COVID-19 Safety Plan in place based on the protocols set by WorkSafeBC.

Employers must also ensure they are abiding by any relevant orders, notices, or guidance issued by the Provincial Health Officer and the health authority relevant to their workplace.

Professions covered under the Health Professions Act may have additional obligations around clinical care prescribed by their professional college. 

What to Expect

Check with the facility you plan to visit to review their safety protocols and arrive prepared. 

Changes in museums and art galleries may include:

  • If the facility allows for adequate spacing, group visits or guided tours can take place in groups of 50 people or less
  • Markers on the floor to designate areas and directions to move through the space
  • Paper products will be limited or eliminated, such as tickets and visitor guides
  • High-touch displays may be closed or use a physical barrier
  • Hand sanitizer made available throughout the space

Changes in libraries may include:

  • Markers on the floor to designate areas and directions to move through the space
  • Computer terminals, tables and chairs spaced 2 m apart
  • Offering programs like story time or workshops digitally
  • Plexiglass barriers installed at information and loan counters

Business Orders and Guidance

Arts and culture sector facilities must have a COVID-19 Safety Plan in place based on the protocols set by WorkSafeBC.

Employers must also ensure they are abiding by any relevant orders, notices, or guidance issued by the Provincial Health Officer and the health authority relevant to their workplace.

What to Expect

Check with your employer before returning to work to view their safety protocols and arrive prepared. Changes may include:

  • Start and end times may be staggered to allow for physical distancing at entry and exit doors, on elevators, and in stairwells
  • Workstation layouts may be rearranged to provide 2 m of physical distance
  • Kitchen, break room or bathroom spaces may restrict the number of people allowed at one time
  • You may be encouraged to bring your own food, dishes and utensils, and limit sharing food and using communal equipment
  • Remote work and online meetings may be preferred
  • Stay home and do not go to work if you feel sick

Business Orders and Guidance

Employers with an office space must have a COVID-19 Safety Plan in place based on the protocols set by WorkSafeBC. 

Employers must also ensure they are abiding by any relevant orders, notices, or guidance issued by the Provincial Health Officer and the health authority relevant to their workplace.

What to Expect

Check with your agent or inspector to review their safety protocols and arrive prepared.

Changes to real estate services may include:

  • Viewings may be conducted by appointment only
  • Maintain physical distance and avoid shaking hands
  • The number of people who may view a property in one day may be limited
  • Handwashing policies and soap or sanitizer products may be in place
  • Virtual services are preferred and technology may be used for correspondence, drafting written agreements, and obtaining digital signatures

Changes to home inspection services may include:

  • Inspectors may conduct a pre-screening assessment before entering a property
  • Inspectors are encouraged to work alone
  • Owners may be asked to prepare the property, providing clear and unobstructed access to windows, heating equipment, water heater, electrical panel, and attic
  • Items used during the inspection will be disposed, such as wipes and gloves
  • Payment for services and inspection reports may be handled digitally

Business Orders and Guidance

The real estate sector must have a COVID-19 Safety Plan in place based on the protocols set by WorkSafeBC. 

Employers must also ensure they are abiding by any relevant orders, notices, or guidance issued by the Provincial Health Officer and the health authority relevant to their workplace.

The Home Inspectors Association BC (HIABC) has guidelines for home inspections during COVID-19.

What to Expect

Check with the business you plan to visit to review their safety protocols and arrive prepared. 

  • Layouts may be rearranged, including markers on the floor to designate areas and directions to move through the space
  • Separate entrances for customers entering and leaving the store
  • Customers may be asked to wait in line before entering
  • Fitting rooms may be closed or capacity reduced
  • Plexiglass barriers and hand sanitizing stations may be in place
  • If the store allows for the use of reusable bags, customers may be asked to pack the bags themselves

Business Orders and Guidance

The retail sector must have a COVID-19 Safety Plan in place based on the protocols set by WorkSafeBC. 

Employers must also ensure they are abiding by any relevant orders, notices, or guidance issued by the Provincial Health Officer and the health authority relevant to their workplace.

The BC Centre for Disease Control (BCCDC) has resources that outline preventative measures that can be taken in community settings to prevent infection and transmission of COVID-19.