Connected Services BC

Last updated on April 29, 2026

Connected Services BC (CSBC) leads strategy, policy and standards for telecommunications, information technology, IT security and the management of the IM/IT investment portfolio for the Province. 

CSBC is accountable for the operation of a broad government technology infrastructure as a key enabler in support of business transformation for government, broader public sector organizations and through participation inter-jurisdictionally on initiatives to evolve technology and business.

Role of the Government Chief Information Officer

The Government Chief Information Officer (GCIO) is a senior executive who creates IT strategies and policies and leads CSBC. Hayden Lansdell is the GCIO for the Province of British Columbia.

The GCIO has a leadership role in re-engineering government’s business processes and the underpinning IT infrastructures to increase the productive, efficient and valuable use of information.

The GCIO also:

  • Manages the IM/IT Capital Investment Program
  • Ensures the security of government’s information is maintained and protected
  • Helps government accomplish its goals by using information technology to improve operations and services or to lower costs
  • Provides the enabling strategies, policies and standards, and technology services to support the business transformation of government