Employment Agencies

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Employment agencies must be licensed in B.C.

An employment agency is a person or organization who charges a fee to recruit employees for employers. A licence is not required if an employment agency only recruits employees for one employer.

Getting licensed: Use the following steps to apply for and maintain your licence.

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Step 1: Submit an application form

Submit an Application for Employment Agency Licence (PDF, 116 KB).

By mail

PO Box 9570 Stn Prov Govt
Victoria, BC V8W 9K1

By fax

250 356-1886

In person

Visit an Employment Standards Branch office

 

 

Step 2: Pay the $100 non-refundable application fee

Follow the payment instructions on the application form. You can pay by credit card (Visa, MasterCard or American Express) or cheque payable to the Director of Employment Standards.

Note: Debit cards (such as Interac or Visa Debit) cannot be used to pay the application fee.

 

Step 3: The application is reviewed by the Employment Standards Branch

Before a licence is issued, each application is assessed to make sure that an agency will operate in the best interests of employers and people who are looking for employment.

Applicants who previously had their licence cancelled may be refused another licence.

 

Step 4: Follow the rules

Attend an education seminar to find out about the responsibilities of employment agencies under the Employment Standards Act.

Licences can be cancelled or suspended if an employment agency:

  • Makes a false or misleading statement in an application for a licence
  • Contravenes the Employment Standards Act or Regulation
  • Fails to operate the employment agency in the best interests of employers and persons seeking employment
  • Fails to inform an employer with whom the agency has placed a domestic that the employer must register the domestic with the Employment Standards Branch
 

Step 5: Renew your licence

Submit and Application for Employment Agency Licence (PDF, 116 KB) before your licence expires. If not, you could get fined for operating without a licence. You will not receive a renewal notice.

 

Workers cannot be asked to pay hiring fees

Employers cannot receive money from someone who is looking for work. If an employer accepts money from a person looking for work, the money is considered their wages and must be paid back to them.

Employment agencies cannot charge workers to help them find a job, including:

  • Providing information about specific jobs
  • Contacting employers
  • Submitting job applications

An employment agency can charge money for services like advertising, immigration assistance, resume writing or interview preparation. They must not require people looking for work to pay for these other services as a condition of getting a job.

Employment agencies cannot pay others to help find a job for someone.

Employment agencies must keep accurate records of the employers and employees that they help

An employment agency must keep a record of:

  • Each employer they provide service to
  • Each person they direct to an employer for the purpose of being hired
  • Each person they provide employment information to

Agency records must be kept in English at the employment agency’s principal place of business in B.C. for two years.

If an employment agency has employees, they must also keep payroll and employment records for each employee for four years.

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References from the Employment Standards Act and Regulation