Pay by phone
Last updated: September 9, 2021
You can make credit card payments for licensing fees over the phone. When you call us, we'll link you to a secure system where you can privately enter your credit card information. We'll confirm that the transaction was successful or provide assistance if not.
On this page:
You can use your credit card to pay for the following fees by phone:
- Employment agency licence fees
- Talent agency licence fees
- Farm labour contractor fees
- Due diligence search requests
Talent agency licenses require a bond as well as a licensing fee. Bonds cannot be paid by credit card.
You can pay by phone using the following card types:
- American Express
Follow the steps below to pay a licensing fee by phone:
Submit your application
Click the appropriate link above to find out how to submit your application.
An application will not be considered received until payment has been processed.
After you have submitted your application, you can call us at 1-800-663-3316 to pay by phone. Service is available Monday through Friday, 8:30 am to 4:30 pm Pacific Time.
Make sure you have:
- The name of the business you provided on your application form
- Your credit card number, expiry date and CVV number
Connect with an agent
An agent will locate your application in our database, confirm the details and connect with the payment system. The agent will then enter the payment amount.
Enter your payment information
After the agent enters the amount, they will connect you to the payment system.
The system will prompt you to enter your information. The agent will not be on the call with you at the time.
Finish the transaction
The agent will reconnect to the call to confirm that the transaction is complete and provide you with a transaction number. If the transaction is not complete, they can provide assistance.
After the transaction is complete, Employment Standards will not retain your credit card information. Your credit card statement will show “Employment Standards” beside the transaction.