Transportation Network Services
Last updated on April 17, 2024
In a Transportation Network Service (TNS), or ride-hail, a passenger hires and pays for travel in a licenced passenger directed vehicle (PDV) through a website or mobile application.
These vehicles operate under the authority of ride-hail companies and must comply with B.C. provincial regulations and any municipal bylaws that apply.
Fees for services are paid through the application or website directly to the driver and the TNS company through which the driver operates.
Information on Ride Hail
- Become a licensed TNS company
- Become a licensed PDV driver
- Information for taxi companies and taxi drivers
- Information for municipalities
- Tips for passengers
- Learn how rules and regulations are enforced for ride hail and the penalties for operating without the proper licences
- Learn about ICBC's insurance for ride hailing
- Learn which ride-hail companies are approved to operate
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Contact information
Contact the
Commercial Passenger Vehicle Program
for more information.