Gambling registration and certification questions and contact information

Do you have questions about gambling registration and certification in B.C.? Are you looking for contact information to send supporting documents related to a gambling registration or certification application?

On this page

• Application questions
• Email and phone contacts
• Mail and courier addresses

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Application questions

If you have questions about applying for gambling registration or certification or you are wondering about an application you submitted, try the following resources.

Gambling registration and certification information

These links provide detailed how-to-apply information and as well as links to related documents and forms. Please take some time to review this information before contacting us by phone:

• Gambling workers
• Gambling services providers
• Lottery retailers
• Gambling supplies
• Documents and forms

Asking questions by email or phone

If you can't find the answer you're looking for in the information at the links above, email or call us using the information under Email and phone contacts.

Email and phone contacts

To ask questions about gambling registration or certification by email or phone, use the following addresses and phone numbers.

Email (general): Gaming.Branch@gov.bc.ca
Email (gambling services providers only): Gaming.Registration@gov.bc.ca
Email (gambling/gaming workers & lottery retailers only): GPEB.Preg.Ext@gov.bc.ca
Phone (Victoria): 250-387-5311
Toll Free within Canada/USA: 1-800-663-7867 (ask to be transferred to the number above)

Mail and courier addresses

We do not have a reception area. Use the following addresses to mail or courier documents related to your gambling registration or certification.

Courier/Location:
Gaming Policy and Enforcement Branch
3rd Floor, 910 Government Street
Victoria, B.C.  V8W 1X3

Mail:
Gaming Policy and Enforcement Branch
PO Box 9202, Stn. Prov. Govt.
Victoria, B.C.  V8W 9J1