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Gambling services providers registration

Last updated on February 12, 2026

All gambling industry services providers (people and companies) in British Columbia (B.C.) must be registered to ensure that high standards of honesty, integrity, and financial responsibility are met.

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Overview

Who needs to be registered

All gambling industry services providers in B.C. must be registered with the Gaming Policy and Enforcement Branch (GPEB). This includes:

  • Casino, bingo, and community gambling centre services providers
  • Horse racing operators and horse racing teletheatre operators
  • Gambling suppliers, manufacturers, or distributors
  • Other gambling related suppliers or services, including gambling management services, concessionaires, games operators, security, surveillance, ticket rafflers and call centres, social occasion casino operators, game test labs, providers of training of gambling workers, automated banking services providers
  • Companies that are associates of a gambling services provider (such as a parent, shareholder, investor, lender, subsidiary)

Gambling services provider registration is related to other types of gambling registration and certification in B.C. For more information, see:

Registration period

Up to five years.

Processing fee

The fee is non-refundable and varies by service category. For details, see the Registration Fee Schedule (PDF, 40KB).

How to apply

Follow each step below to apply for registration:

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Step 1: Before you start

The registration process includes a thorough background investigation of the company and its senior officials. This may include criminal records checks and financial integrity checks.

Bingo or casino operators must have an operational service agreement with the British Columbia Lottery Corporation (BCLC) before they can be registered.

As a registered gambling services provider B.C. you must comply with the terms, conditions, rules and policies outlined in the application form and related documents. For more information, see:

Additional information (such as additional requirements or changes to requirements) is sometimes communicated to gambling services providers in letters. See Letters to Gambling Services Providers below. 

Gambling services provider registration is closely related to other types of gambling registration and certification in B.C.

For more information, see:

If you're not sure which type of registration applies to you, contact Gaming.Registration@gov.bc.ca, or call:

 

Step 2: Start and submit your application

Before you submit disclosure forms

Email the documents below to Gaming.Registration@gov.bc.ca. We use this information to confirm which disclosure forms you need to complete.

Required documents

  • Organizational chart showing all directors, chairs, officers, and senior employees of the company and of any related entities
  • Business relationship chart(s) identifying all direct and indirect relationships among parent companies, subsidiaries, associates, holding companies, and any individuals or entities that hold five percent (5%) or more ownership or interest
  • List of jurisdictions where the applicant company or any related entity (including parent, subsidiary, associate, holding company, or related corporation) currently holds a gaming related permit, licence, certificate, contract, or registration

What happens next

We will review your information and contact you to confirm which forms are required.

Important

We will only review applications if the applicant has been selected as a vendor by the British Columbia Lottery Corporation (BCLC).

Exceptions:

  • Ticket raffle providers
  • Ancillary services providers
  • Horse racing operators

Disclosure forms

Please wait for instructions from our office before completing or submitting any disclosure forms.

Complete your form

Once we confirm the form you need, review it carefully and follow the instructions provided.

For help, contact Gaming.Registration@gov.bc.ca, or call:

 

Step 3: Wait for your application to be processed

A GPEB investigator will contact you as soon as possible.

For information about your application, contact Gaming.Registration@gov.bc.ca, or call:

If your application is denied, we may provide a written reply.

Resources

Below you'll find additional information, documents, and forms related to gambling services provider registration:

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Terms, conditions and standards

As a registered gambling services provider B.C., you must comply with the terms, conditions and standards outlined in the application forms and related documents.

 

Letters to gambling services providers

 

Audit information

This document provides information about what to expect during an audit of a commercial gambling facility or a corporate audit of a service provider or BCLC:

 

Forms

 

Appeal a decision (Written reply)

If your application is denied, we may provide a written reply.

Contact information

Contact the Gaming Policy and Enforcement Branch if you have questions about gambling registration or certification in B.C.