Gambling workers registration

As part of the registration process, you are required to submit to a background check, which includes but is not limited to a criminal record check (including young offenders records) and a credit check.

As a gambling worker in B.C., you must comply with the terms, conditions, rules and policies outlined in the application form and related documents.

The registration process and requirements are different for companies and individuals who provide gambling services or are involved in lottery retail sales or horse racing. If you are unsure which type of registration applies to you, please contact us. Read more on the following pages:

• Gambling Services Providers
• Lottery Retailers
• Horse Racing - Apply for Registration & Licence

Online application

Before starting your application, please review all related information under Application Resources. To apply online, use the Online Service and ensure all mandatory information has been provided.

Apply now

Mail or courier application

Applications may be submitted by mail or courier only in extraordinary situations and only with prior approval from GPEB. In addition, receiving a decision will take much longer due to longer transit and processing times. Please contact the Gaming Policy and Enforcement Branch at GPEB.Preg.Ext@gov.bc.ca for more information.

If a valid email address was provided, you will receive an electronic notification regarding the status of your application once it has been processed.

The electronic notifications will be system-generated so please do not respond directly. If you have questions about your application, please contact us by one of the methods listed on the Questions & Contact Information page.

Applications that are denied or have conditions imposed may be eligible for written reply.

An application requires colour copies of both a valid primary and a secondary identification (ID). The primary ID must be government issued and include full legal name, date of birth, signature and photo. Copies of the front and back of each piece are required.

Please note:

• Expired ID will not be accepted
• A combined BC Driver’s Licence and Services Card is considered one piece of ID
• Both pieces of ID must have the same name
• If the name on ID is different from the name being used, proof of name change must be uploaded to the application (marriage certificate, birth certificate or legal change of name certificate)
• If ID is in a language other than English, there may be a requirement to have it translated by a certified translator

You must submit one (1) high quality colour photo taken within the last three (3) months with your application.

An applicant must also submit a high quality colour photo taken within the last three (3) months. 

Please see the list of accepted identification, and the photo requirements below:

Must be government issued and include full legal name, date of birth, signature and photo:

• Passport (Canadian or foreign)
• Driver’s licence issued by a Canadian province or territory, or the equivalent issued in another country
• BC Driver’s Licence and Services Card
• BC Services Card
• Health card issued by a Canadian province or territory, or the equivalent issued in another country
• Certificate of Indian Status issued by the Canadian federal government (after December 15, 2009)
• Canadian Forces ID
• BC Identification Card (must have an expiry date)
• Any ID card issued by the Canadian federal government, or a Canadian provincial or territorial government, or the equivalent issued in another country
• Employee identification issued by the Canadian federal government, or a Canadian provincial or territorial government, or the equivalent issued in another country

Any of the primary identification outlined above can be used as a secondary ID.

• Any ID card issued by the Canadian federal government or a Canadian provincial or territorial government, or the equivalent issued in another country that includes full legal name and either a photo or signature
• Law Enforcement Officer ID issued by a Canadian police force
• Immigration documents issued by the Canadian federal government (study permit, work permit, visitor record or temporary resident permit)
• Canadian birth certificate card issued by a provincial or territorial government
• ID card issued by a Canadian employer or school that includes full name and photo
• BC Services card without photo
• Health card issued by a Canadian province or territory without photo
• Debit or credit card with full name printed on it

Submit one photo meeting the specifications below.

1. The photo must be saved and submitted in a colour JPEG file format and have a file size more than 200 KB (kilobytes) and less than 2 MB (megabytes).
2. The photo must be taken against a plain white or light-coloured background with no shadows, reflection or glare so that your features are clearly distinguishable against the background.
3. The photo must be clear, sharp and in focus.
4. The photo must show a full front view of the face and top of the shoulders squared to the camera (the image of the face and shoulders must be centered in the photo). The head must not be tilted.
5. Your eyes must be open and clearly visible. Photos with red eye effect or red eye alterations are unacceptable. Prescription eyeglasses may be worn if the eyes are clearly visible and there is no reflection or glare. Sunglasses and tinted eyeglasses are unacceptable.
6. Photo must represent your natural skin tone.

Head coverings for religious beliefs or medical reasons are acceptable provided the eyes, nose and mouth remain clearly visible.

EXAMPLE:

Note: Not actual size. Refer to the measurements above.

Note: For examples of acceptable and unacceptable photos please see Canadian Passport photo specifications located at: https://www.canada.ca/content/dam/ircc/migration/ircc/english/pdf/pub/pass-photo-spec-eng.pdf

Gambling Worker applicants that reside in the United States must provide an authenticated local police check document (Police Certificate) which includes a local and state criminal record search for the area they currently reside in.

United States residents must also provide an authenticated FBI identification records check (Identity History Summary).  Applicants should refer to the Federal Bureau of Investigation's ("FBI") website for instructions on how to submit the request.

Note: United States applicants should contact their local State Identification Bureau (or state police), who may be able to coordinate all of the required criminal record searches. 

Gambling Worker applicants that reside in a country other than Canada or the United States must provide a national police certificate from the country they currently reside in.

Note: Obtaining a police certificate varies from country to country. Please go to https://www.canada.ca/en/immigration-refugees-citizenship/services/application/medical-police/police-certificates/how.html and select the country you reside in to determine how to obtain a police certificate.

Translation Required: If the original police certificate is in a language other than English, the applicant must provide GPEB with a copy of the original police certificate as well as an English version translated by a certified translator along with an affidavit from the person who completed the translation.

If you have lost your original letter or have changed your name, please request a replacement by emailing GPEB.PRegExt@gov.bc.ca. For name changes, please include copies of a legal name change document or marriage certificate.

Applications that are denied or have conditions imposed will receive written reasons for the decision. Applicants may submit a written reply within 30 days. Within 60 days of receiving the written reply a decision will be made to confirm or vary the original decision.

Guides

• Gaming Worker Online Registration Guide (PDF)

Frequently Asked Questions (FAQs)

• Gaming Worker Online Registration FAQ (PDF)