Health Gateway support guide

Last updated on May 19, 2026

The following guide provides tips and resources on how to use Health Gateway. For additional support, contact HealthGateway@gov.bc.ca.

Find out more:

Getting access

Follow these steps to set up your Health Gateway account.

Health records

Learn about what health records you can find in Health Gateway.

Other record sources

Learn about trusted regional patient websites where you can find more health records and health services.

Notifications

Find out more about notifications and how to change your preferences.

Services

Find out more about checking your Organ Donor Registry status.

Dependents

Find out how to add your child 11 years and younger to your account to view their immunization records and schedule.

Download records

Learn how to download your health records and immunization schedule.

Helpful tips

Get answers to common questions, and find out how to contact us.

For additional support, contact HealthGateway@gov.bc.ca.

Did you find what you were looking for?

The B.C. Public Service acknowledges the territories of First Nations around B.C. and is grateful to carry out our work on these lands. We acknowledge the rights, interests, priorities, and concerns of all Indigenous Peoples - First Nations, Métis, and Inuit - respecting and acknowledging their distinct cultures, histories, rights, laws, and governments.

More topics