Adding Members

Application for Group Enrolment

An Application for Group Enrolment must be submitted for each member who is to be registered under your group plan.

  • For members with active MSP coverage, refer to EXISTING BC RESIDENTS.
  • For members who must enrol in MSP, refer to NEW AND RETURNING BC RESIDENTS.

Existing BC Residents

Applications to add a new member to your group should be submitted to HIBC as soon as possible. Please ensure the application form is completed in full by the member and that he/she includes any required documents before the application is sent to our office.

If documents are not required (e.g. a new member with active MSP coverage is added), members can submit the Group Enrolment form electronically at gov.bc.ca/mspgroupplanadministratorforms.

Pre-Existing Pay Direct Coverage

If a member is enrolled with MSP on an individual basis or as a spouse or child, HIBC will cancel the existing account when your group application is processed. Revenue Services BC (RSBC) is responsible for refunding any over-payment of premiums owing up to the start of the group plan.

Pre-Existing Group Coverage

If a member is already enrolled with MSP under another group (or spouse’s group), HIBC will not automatically cancel the existing account when your group application is processed. If the member’s former group does not cancel the member’s coverage, the member should contact that group directly for assistance.

New and Returning BC Residents

BC Services Card and Personal Health Number

To obtain access to insured provincial health care benefits, eligible BC residents must complete MSP enrolment and obtain a BC Services Card. Each resident of BC enrolling in MSP is issued a unique lifetime identifier for health care called the Personal Health Number (PHN). This number appears on the BC Services Card and is the same throughout the cardholder’s lifetime regardless of any change to personal status.

There are three types of BC Services Cards:

  • Combined Card - BC Driver’s Licence & BC Services Card
  • Photo BC Services Card
  • Non-Photo BC Services Card

There is currently no fee for replacement of cards. However, if combining a BC Services Card with a driver’s licence, fees that apply to the regular driver’s licence process still apply. For more information on replacing a card, please visit: gov.bc.ca/bcservicescard

Two Steps to Enrol in MSP

Enrolment in MSP is a two-step process for persons 19 years of age or over who have Canadian citizenship or permanent resident status in Canada.

Step 1:

New and returning residents that are to be added to an MSP group account need to identity proof by visiting an Insurance Corporation of BC (ICBC) driver licensing office, and requesting a Photo BC Services Card. The BC Services Card provides access to insured provincial health care benefits for eligible BC residents.

To find an ICBC driver licensing office nearby, visit icbc.com. To avoid peak times, it is best to visit mid-week (Tuesday – Thursday) and in the early morning.

At the ICBC driver licensing office, residents will need to:

  • Provide two pieces of identification – one of which must be primary ID;
    (visit icbc.com/acceptedID for more information)
  • Declare that they are a BC resident; and
  • Have their photo taken

Step 2:

New and returning BC residents will need to submit an application for MSP enrolment to HIBC, along with supporting documentation.

Visit: gov.bc.ca/mspgroupplanadministratorforms for the Application for Group Enrolment.

Until both steps are complete, the member will not be placed on a group plan and will not have access to insured provincial health care benefits. The spouse and/or children of a member will not be added to a group until their MSP Enrolment is complete and the member has been placed on a group plan. Monthly MSP premiums for those who have completed enrolment will be billed to the Account Holder. See Two-Step Enrolment in MSP: Scenarios for more information.

If a member submits an Application for Group Enrolment first, please ensure that the member visits an ICBC driver licensing office before the conclusion of their MSP wait period. The MSP wait period is the balance of the month in which residence in British Columbia is established, plus two months. If the MSP wait period has already been completed prior to application, the member should complete identity-proofing by visiting an ICBC driver licensing office as soon as possible, to be added to the MSP group account. 

Two-Step Enrolment in MSP: Scenarios

Depending how a member (and spouse, if applicable) completes MSP enrolment, their coverage under your group account will be impacted.

The following scenarios provide more details:

Account Holder Actions

Spouse Actions

Outcome

Next Steps

1: Visited ICBC driver licensing office.

2: Completed MSP registration.

N/A (no spouse)

Account Holder: Active MSP coverage on group account.

Children (if applicable): Active MSP coverage on group account.

None: MSP enrolment complete.

1: Completed MSP registration.

Did not visit ICBC driver licensing office.

N/A (no spouse)

Account Holder: Placed on Pay Direct account with no active MSP coverage.

Children (if applicable): Active MSP coverage on Account Holder’s Pay Direct account.

Account Holder: Visit ICBC driver licensing office to complete MSP enrolment.

Account Holder and any children will then be added to group account.

1: Visited ICBC driver licensing office.

2: Completed MSP registration.

1: Visited ICBC driver licensing office.

2: Completed MSP registration.

Account Holder: Active MSP coverage on group account.

Spouse: Active MSP coverage on group account.

Children (if applicable): Active MSP coverage on group account.

None: MSP enrolment complete.

1: Visited ICBC driver licensing office.

2: Completed MSP registration.

1: Completed MSP registration.

Did not visit ICBC driver licensing office.

 

Account Holder: Active MSP coverage on group account.

Spouse: Placed on Pay Direct account under Account Holder’s name with no active MSP coverage.

Children (if applicable): Active MSP coverage on group account.

Spouse: Visit ICBC driver licensing office to complete MSP enrolment.

Spouse will then be added to group account.

1: Completed MSP registration.

Did not visit ICBC driver licensing office.

 

1: Visited ICBC driver licensing office.

2: Completed MSP registration.

Account Holder: Placed on Pay Direct account with no active MSP coverage.

Spouse: Active MSP coverage on Account Holder’s Pay Direct account. MSP Premiums charged to Account Holder’s Pay Direct account.

Children (if applicable): Active MSP coverage on Account Holder’s Pay Direct account.

Account Holder: Visit ICBC driver licensing office to complete MSP enrolment.

Account Holder, spouse and children will then be added to group account.

1: Completed MSP registration.

Did not visit ICBC driver licensing office.

 

1: Completed MSP registration.

Did not visit ICBC driver licensing office.

 

Account Holder: Placed on Pay Direct account with no active MSP coverage.

Spouse: Placed on Pay Direct account under Account Holder’s name with no active MSP coverage.

Children (if applicable): Active MSP coverage on Account Holder’s Pay Direct account.

Account Holder: Visit ICBC driver licensing office to complete MSP enrolment.

Spouse: Visit ICBC driver licensing office to complete MSP enrolment.

Account Holder, spouse and children will then be added to group account.

Note: If an adult BC resident visits an ICBC driver licensing office but does not submit an application for MSP enrolment to HIBC, no MSP coverage on any account will be provided for that individual.

 

Premium Billing and Retroactive Coverage

A new and returning resident will not be enrolled in MSP or placed on a group plan until they have visited an ICBC driver licensing office to request a BC Services Card and completed the Application for Group Enrolment. If your group began deducting premiums from a member’s pay prior to completion of enrolment, please submit a written request to HIBC once enrolment has been completed to request a retroactive adjustment to their MSP coverage date to the earlier effective date (if eligible).

Temporary Immigration Status

Individuals with temporary immigration status – regardless of age – are not required to visit an ICBC driver licensing office to obtain a BC Services Card. Individuals with temporary immigration status will automatically be issued a Non-Photo BC Services Card from HIBC.

For more information on the BC Services Card, please visit: gov.bc.ca/bcservicescard

Renew Enrolment in MSP

Most BC residents 18.5 years of age and over will be sent a notification letter instructing them to renew enrolment in MSP by completing identity-proofing at an ICBC driver licensing office. If the person’s name on the notification letter is different than their current name, they will need to contact HIBC before visiting an ICBC driver licensing office.

To find a nearby ICBC driver licensing office, visit icbc.com. To avoid peak times, it is best to visit mid-week (Tuesday – Thursday) and in the early morning.

  • At the ICBC driver licensing office, the individual will need to
    • Provide two pieces of identification – one of which must be primary ID;
      (visit icbc.com/acceptedID for more information)
    • Declare that they are a BC resident; and
    • Have their photo taken

They should also bring their CareCard or expired/expiring BC Services Card with them.

After meeting these requirements, the applicant will receive a BC Services Card Statement of Declaration which, in most cases, will include their PHN. The member can use this interim document to access insured health care benefits until their BC Services Card arrives in the mail.

Children under the age of 19 have no obligation to renew their enrolment. Children under 18.5 will automatically be issued a new BC Services Card when their cards expire.

Beneficiaries 75 years of age or over are not required to renew enrolment in MSP. To obtain a Photo BC Services Card, they may visit an ICBC driver licensing office. To obtain a Non-Photo BC Services Card, they may contact HIBC.

Persons with temporary immigration status are not required to visit an ICBC driver licensing office.