Due diligence searches
You can request a search for unresolved complaints involving a specific company. For example, to find out if a company for sale owes unpaid wages.
When the search is complete, you'll be notified by email about any unresolved complaints involving the company.
Due diligence searches won't provide information about:
- The complaint itself, such as what is alleged or the amount of unpaid wages
- The past record of the employer, such as complaints that were resolved
- Unpaid wage liabilities of the directors or officers of a company
- Complaints that haven't been filed. Employees have up to six months after their last day of work to file a complaint
Submit a search request
Use the following steps to complete a search.
Step 1: Get permission
You must get written authorization from the employer's company granting you permission to request a search for their records. If you're searching for multiple company names, you must have authorization from each company to be searched.
Step 2: Submit a search request
Step 3: Pay the search fee
You must pay a $35 non-refundable search fee for each company name. For example, you might search for a company's legal name and a name they do business as. You would pay a fee of $70 to search for two company names.
Follow the payment instructions on the search request form. You can pay by credit card (Visa, MasterCard or American Express) or cheque payable to the Minister of Finance.
Note: Debit cards (such as Interac or Visa Debit) cannot be used to pay the search fee.