Make a Complaint
Try to resolve disputes informally. If this is not possible, use the complaint process.
Talk to your employer
This is optional. If you're comfortable talking to your employer, you could have a conversation or meeting or write an email or letter.
File your complaint within six months
Complaints need to be filed within six months of when the problem happened (if you still work for the same employer) OR within six months of when your employment ended.
After a complaint is filed, all parties are contacted and the provisions of the Act are explained. Many complaints are resolved at this stage.
Your complaint may proceed to investigation, mediation or complaint hearing. Resolution can happen through one of these processes.
If a complaint is not resolved voluntarily, the Director of Employment Standards will issue a written decision called a determination that will include mandatory administrative penalties for every contravention of the Act. The Director will then collect outstanding wages and penalties.
If you want to appeal a decision, follow the appeal process with the Employment Standards Tribunal.
References from the Act
Section 74 - Complaint and time limit
Section - 75 If complainant requests identity be kept confidential
