Make a Complaint

Try to resolve disputes informally. If this is not possible, use the complaint process.


Ask for help


Find out more about how to deal with workplace issues.

Contact Employment Standards


Talk to your employer


This is optional. If you're comfortable talking to your employer, you could have a conversation or meeting or write an email or letter.

 


File your complaint within six months


Complaints need to be filed within six months of when the problem happened (if you still work for the same employer) OR within six months of when your employment ended.

Submit a complaint


Ask for help


Find out more about how to deal with workplace issues.

Contact Employment Standards

 

After a complaint is filed, all parties are contacted and the provisions of the Act are explained. Many complaints are resolved at this stage.

Your complaint may proceed to investigation, mediation or complaint hearing. Resolution can happen through one of these processes.

If a complaint is not resolved voluntarily, the Director of Employment Standards will issue a written decision called a determination that will include mandatory administrative penalties for every contravention of the Act. The Director will then collect outstanding wages and penalties.

If you want to appeal a decision, follow the appeal process with the Employment Standards Tribunal.