FrontCounter BC locations
Last updated on September 26, 2025
FrontCounter BC can assist you with licences, permits, registrations and other natural resource authorizations. We are committed to providing our clients with quality service (PDF, 700KB).
We have offices across the province to help clients obtain information and apply for natural resource authorizations.
On this page
Available services
FrontCounter BC offices offer the following services:
- Natural resource enquiries
- Application support
- Payments
- BCeID identity verification
- Hunter (Fish and Wildlife ID) identity verification
- Hunting licence and freshwater fishing licence purchases
- Hazardous waste manifest purchases
We encourage you to take advantage of our available self-serve options. To ensure you have all the documents and information needed for staff to assist you, please contact your local office before visiting.
FrontCounter BC self-serve kiosk
These terminals allow the public to access government programs and services, submit electronic applications and access a wide variety of information pertaining to all levels of government. The kiosks do not have the ability to accept payments. Clients will need to attend the front desk to complete their payments for applications, licences, etc.
Office locations
Use the map to determine your natural resource region and find the office closest to you. Contact information, hours of service and payment options are noted below.
Williams Lake - regional office
There are no in-person services available at this time. We apologize for the inconvenience.
120 - 640 Borland St.
Williams Lake, BC V2G 4T1
250-398-4574
FCBC.CaribooAdminServices@gov.bc.ca
Open Monday to Friday
8:30 am to 4:30 pm
Closed from 12 pm to 1 pm
Forest payments including stumpage fees are accepted.
Cash payments are accepted.
100 Mile House
300 Highway 97 South
100 Mile House, BC V0K 2E0
250-395-7800
FLNR.100MileHouseDistrict@gov.bc.ca
Open Monday to Friday
8:30 am to 4:30 pm
Closed from 12 pm to 1 pm
Forest payments including stumpage fees are accepted.
Cash payments are accepted.
Quesnel
322 Johnston Avenue
Quesnel, BC V2J 3M5
250-992-4400
Forests.QuesnelDistrictOffice@gov.bc.ca
Open Monday to Friday
8:30 am to 4:30 pm
Closed from 12 pm to 1 pm
Forest payments including stumpage fees are accepted.
Cash payments are not accepted.
Cranbrook - regional office
1902 Theatre Road
Cranbrook, BC V1C 7G1
250-426-1766
FCBC.CBK@gov.bc.ca
Open Monday to Friday
8:30 am to 4:30 pm
Forest payments including stumpage fees are accepted.
Cash payments are not accepted.
Castlegar
Please note: This office may intermittently be closed to in-person services. Please contact the office prior to visiting at 250-365-8600. If the office is closed, please contact FrontCounter BC Cranbrook for assistance at 250-426-1766.
845 Columbia Avenue
Castlegar, BC V1N 1H3
250-365-8600
FOR.SelkirkDistrictOffice@gov.bc.ca
Open Monday to Friday
8:30 am to 4:30 pm
Closed from 12 pm to 1 pm
Forest payments including stumpage fees are accepted.
Cash payments are not accepted.
Nelson
There are no in-person services available at this time. We apologize for the inconvenience.
401 - 333 Victoria St
Nelson, BC V1L 4K3
250-354-6333
FrontCounterBC.Nelson@gov.bc.ca
Open Monday to Friday
8:30 am to 4:30 pm
Closed from 12 pm to 1 pm
Cash payments are accepted.
Revelstoke
1761 Big Eddy Road
Revelstoke, BC V0E 3K0
250-837-7611
Forests.ColumbiaForestDistrict@gov.bc.ca
Open Monday to Friday
8:30 am to 4 pm
Closed from 12 pm to 1 pm
Forest payments including stumpage fees are accepted.
Cash payments are accepted.
Fort St. John - regional office
There are no in-person services available at this time. We apologize for the inconvenience.
100 - 10003 110 Avenue
Fort St. John, BC V1J 6M7
250-787-3415
AuthorizingAgency.FortStJohn@gov.bc.ca
Open Monday to Friday
8:30 am to 4:30 pm
This office will be closed to in-person service on Fridays. Please call or email for assistance.
Closed from 12 pm to 1 pm
Cash payments are accepted.
Dawson Creek
9000 17th Street
Dawson Creek, BC V1G 4A4
250-784-1200
Forests.PeaceDistrictOffice@gov.bc.ca
Open Monday to Friday
8:30 am to 4:30 pm
Closed from 12 pm to 1 pm
Forest payments including stumpage fees are accepted.
Cash payments are accepted.
Fort Nelson
6100 Alaska Highway
Fort Nelson, BC V0C 1R0
250-774-5511
Forests.FortNelsonDistrictOffice@gov.bc.ca
Open Monday to Friday
8:30 am to 4:30 pm
Closed from 12 pm to 1 pm
Forest payments including stumpage fees are accepted.
Cash payments are not accepted.
Prince George - regional office
5th Floor - 499 George Street
Prince George, BC V2L 1R5
250-561-3479
FrontCounterBC.PG@gov.bc.ca
Open Monday to Friday
8:30 am to 4:30 pm
Cash payments are accepted.
Fort St. James
2537 Stones Bay Road
Fort St. James, BC V0J 1P0
250-996-5200
Forests.FortStJamesDistrictOffice@gov.bc.ca
Open Monday to Friday
8:30 am to 4:30 pm
Closed from 12 pm to 1 pm
Forest payments including stumpage fees are accepted.
Cash payments are not accepted.
Mackenzie
1 Cicada Road
Mackenzie, BC V0J 2C0
250-997-2200
Forests.MackenzieDistrictOffice@gov.bc.ca
Open Monday to Friday
8:30 am to 4:30 pm
Closed from 12 pm to 1 pm
Forest payments including stumpage fees are accepted.
Cash payments are not accepted.
Vanderhoof
1560 Highway 16 East
Vanderhoof, BC V0J 3A0
250-567-6363
Forests.VanderhoofDistrictOffice@gov.bc.ca
Open Monday to Friday
8:30 am to 4:30 pm
Closed from 12 pm to 1 pm
Forest payments including stumpage fees are accepted.
Cash payments are accepted.
Kamloops - regional office
There are no in-person services available at this time. We apologize for the inconvenience.
441 Columbia Street
Kamloops, BC V2C 2T3
250-828-4131
FrontCounterBC.Kamloops@gov.bc.ca
Open Monday to Friday
9 am to 3 pm
Cash payments are accepted.
Clearwater
There are no in-person services available at this time. We apologize for the inconvenience.
687 Yellowhead South Highway
Clearwater, BC V0E 1N2
250-587-6700
FrontCounterBC@gov.bc.ca
This location is closed for walk-in service. Please contact us to book an appointment.
Open Monday to Friday
9 am to 4 pm
Closed from 12 pm to 1 pm
Forest payments including stumpage fees are accepted.
Cash payments are not accepted.
Merritt
3840 Airport Rd
Merritt, BC V1K 1M5
250-378-8400
FCBCMerritt@gov.bc.ca
Open Monday to Friday
8:30 am to 4:30 pm
Closed from 12 pm to 1 pm
Forest payments including stumpage fees are accepted.
Cash payments are accepted.
Vernon
2501 14 Avenue
Vernon, BC V1T 8Z1
250-558-1700
FCBCVernon@gov.bc.ca
Open Monday to Friday
8:30 am to 4:30 pm
Closed from 12 pm to 1 pm
Forest payments including stumpage fees are accepted.
Cash payments are not accepted.
Smithers - regional office
There are no in-person services available at this time. We apologize for the inconvenience.
1st Floor - 3726 Alfred Avenue
Smithers, BC V0J 2N0
250-847-7356
FCBCSmithers@gov.bc.ca
Open Monday to Friday
8:30 am to 4:30 pm
Closed from 12 pm to 1 pm
Cash payments are accepted.
Burns Lake
183 W Highway 16
Burns Lake, BC V0J 1E0
250-692-2200
Forests.NadinaDistrictOffice@gov.bc.ca
Open Monday to Friday
8:30 am to 4:30 pm
Closed from 12 pm to 1 pm
Forest payments including stumpage fees are accepted.
Cash payments are accepted.
Terrace
200 - 5220 Keith Avenue
Terrace, BC V8G 1L1
250-638-5100
Forests.KalumDistrictOffice@gov.bc.ca
Open Monday to Friday
8:30 am to 4:30 pm
Closed from 12 pm to 1 pm
Cash payments are accepted.
Surrey - regional office
200 - 10428 153rd Street
Surrey, BC V3R 1E1
1-877-855-3222
FrontCounterBC.Surrey@gov.bc.ca
Open Monday to Friday
8:30 am to 4:30 pm
Cash payments are not accepted.
Chilliwack
46360 Airport Road
Chilliwack, BC V2P 1A5
604-702-5700
Forests.ChilliwackDistrictOffice@gov.bc.ca
Open Monday to Friday
8:30 am to 4:30 pm
Closed from 12 pm to 1 pm
Forest payments including stumpage fees are accepted.
Cash payments are not accepted.
Powell River
7077 Duncan Street
Powell River, BC V8A 1W1
604-485-0700
Forests.SunshineCoastDistrictOffice@gov.bc.ca
Open Monday to Friday
8 am to 4:30 pm
Closed from 12 pm to 1 pm
Forest payments including stumpage fees are accepted.
Cash payments are not accepted.
Squamish
101 - 42000 Loggers Lane
Squamish, BC V8B 0H3
604-898-2100
FLNRO.SeatoSkyDistrict@gov.bc.ca
Open Monday to Friday
8:30 am to 4:30 pm
Closed from 12 pm to 1 pm
Forest payments including stumpage fees are accepted.
Cash payments are not accepted.
Nanaimo - regional office
There are no in-person services available at this time. We apologize for the inconvenience.
142 - 2080 Labieux Road
Nanaimo, BC V9T 6J9
250-751-7220
WestCoast.LandReferrals@gov.bc.ca
Open Monday to Friday
8:30 am to 4:30 pm
Closed from 12 pm to 1 pm
Cash payments are accepted.
Campbell River
370 S Dogwood Street
Campbell River, BC V9W 6Y7
250-286-9300
Forests.CampbellRiverDistrictOffice@gov.bc.ca
Open Monday to Friday
8:30 am to 4:30 pm
Closed from 12 pm to 1 pm
Forest payments including stumpage fees are accepted.
Cash payments are not accepted.
Haida Gwaii
1229 Oceanview Drive
Daajing Giids, BC V0T 1S0
250-559-6200
FrontCounterHaidaGwaii@gov.bc.ca
Open Monday to Friday
8:30 am to 4:30 pm
Forest payments including stumpage fees are accepted.
Cash payments are not accepted.
Port Alberni
4885 Cherry Creek Road
Port Alberni, BC V9Y 8E9
250-731-3000
Forests.SouthIslandDistrictOffice@gov.bc.ca
Open Monday to Friday
10:30 am to 4:30 pm
Closed from 12 pm to 1 pm
Forest payments including stumpage fees are accepted.
Cash payments are not accepted.
Port McNeill
FrontCounter BC Port McNeill is currently closed. For assistance, please contact FrontCounter BC Nanaimo 250-751-7220.
2217 Mine Road
Port McNeill, BC V0N 2R0
Other ways to contact us
Online chat
You can contact us using our online chat feature from Monday to Friday, 7:30 am to 4:30 pm Pacific time (8:30 am to 5:30 pm Mountain time). Choose the chat that best meets your needs.
For freshwater fish angling questions:
For hunting questions and help using B.C. Hunting Online:
For your general natural resource questions:
Video conferencing
For assistance and availability of video conference meeting services, contact your local office.
Helpful links for using Microsoft Teams for video conferencing:
Your compliments, comments, suggestions and criticisms will help us serve you better. Send your feedback to NRMComments@gov.bc.ca. Note your name and contact information are necessary in order for our staff to connect with you for resolution of a service complaint.
Contact information
1-877-855-3222
1-778-372-1729
FrontCounterBC@gov.bc.ca