Health Gateway support guide

Last updated on August 19, 2024

The following guide provides tips and resources on how to use Health Gateway. The classic version of Health Gateway will remain available in a link in the top banner of the home page while we work to bring you an enhanced user experience. For additional support, contact HealthGateway@gov.bc.ca.

Find out more:

Getting access

Follow these steps to set up your Health Gateway account.

Health records

Learn about what health records you can find in Health Gateway.

Dependents

Find out how to add your child 11 years and younger to your account to view their immunization records and schedule.

Services

Find out more about checking your Organ Donor Registry status.

Export records

Learn how to download your health records and immunization schedule.

Helpful tips

Get answers to common questions, and find out how to contact us.

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The B.C. Public Service acknowledges the territories of First Nations around B.C. and is grateful to carry out our work on these lands. We acknowledge the rights, interests, priorities, and concerns of all Indigenous Peoples - First Nations, Métis, and Inuit - respecting and acknowledging their distinct cultures, histories, rights, laws, and governments.

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