Contract Management for Child & Family Services

The Ministry of Children and Family Development contracts with individuals, agencies and organizations to provide a range of services to children, teens and families across the province.

The following information is used to manage how contracts with service providers and other vendors are handled.

Service Agreement for Residential Services

Service Agreement for Non-Residential Services

Service Agreement Terms & Conditions

Family Care Home Agreement

General Service Agreements

Other Agreements


This reference tool was developed in collaboration with service providers to create a more standard, consistent approach to contract management. It provides an overview of general contracting concepts, as well as procurement / contract management principles, practices and roles.

Service providers can report an issue or complaint about a contract competition or award.

Read about mandatory standards for individuals and organizations that provide residential services to children and teens in care.


Contract Related Information & Initiatives:

The following section provides useful information on ministry contract related initiatives and priorities, as well as other relevant materials to support and enhance knowledge and information sharing.

The key objectives of this pilot project were to:

  • Reduce the number of contracts via contract amalgamations
  • Standardize contract service deliverables, language and format
  • Reduce/ensure relevant and consistent reporting requirements
  • Review service delivery models and enhance contract flexibility

Four service provider agencies located across the province were involved, including:

Find out how the project got started:

The pilot was conducted and assessed over a one-year period (April 2015 to March 2016). Read about project accomplishments, lessons learned and next steps: