Service Provider Portal
Last updated on May 7, 2025Service providers can use this portal to get access to self-service options related to the service they provide. It also helps speed up request submission and payment processes.
Access the Service Provider Portal
Service Provider Portal Access: BCeID Requirements
The Service Provider Portal is accessed using a Business BCeID account.
- Register for Business BCeID
- Apply for access to the Service Provider Portal. See the specific program information below for the necessary application.
- If you have additional staff who need access to the Service Provider Portal, follow instructions in the Business BCeID Account and Profile Management Guide (PDF, 1.4MB).
Autism Funding
The Service Provider Portal is a secure interface for Service Providers to access self-service options such as creating and submitting invoices electronically, viewing the status of authorizations and payments, or engage with screening processes.
Affordable Child Care Benefit
Visit the Affordable Child Care Benefit Service Provider Portal web page for more information.
CFD Caregiver Screening and Self-Report Audit Tool (SRAT) Questionnaires
Once a contracted agency has begun working with the Ministry of Child and Family Development (CFD) they will need to engage in two separate screening types: Caregiver Screening and the Self-Report Audit Tool (SRAT).
- Apply for Contracted Agency Service Provider Portal Access (PDF, 732KB)
- For assistance with Caregiver screening and assessment policy contact Operational Child Welfare Policy at MCF.StandardsPolicy@gov.bc.ca.
- For Service Provider Portal and Self-Report Audit Tool (SRAT) access assistance contact System Support at MCF.SHSSSystemSupport@gov.bc.ca.
Caregiver Screening
Caregivers and care providers can be approved to provide care for children and youth residing in contracted care settings after they successfully complete the screening and assessment process.
Relevant information for contracted agencies and caregiver screening:
- Consent for Disclosure of Criminal Record Information (PDF, 2.1MB)
- Consent for Prior Contact Check (PDF, 2.1MB)
- Screening and Assessment of Caregivers and Care Providers in Contracted Care Settings Policy (PDF, 227KB)
Self-Report Audit Tool (SRAT)
The Self-Report Audit Tool (SRAT) is an online questionnaire that every contracted care provider must complete and submit to the ministry for everyone they hire or sub-contract as a caregiver or care provider for a child or youth residing in contracted care settings. The SRAT questionnaire is based on the standards in the Screening and Assessment of Caregivers and Care Providers in Contracted Care Settings Policy (PDF, 227KB).
Medical Benefits
The Service Provider Portal is a secure interface for Service Providers to access self-service options such as creating and submitting invoices and viewing the status of authorizations and payments.
- Apply for Medical Benefits Service Provider Portal Access (PDF, 692KB)
- Service Provider Portal Guide for Medical Benefits (PDF, 5.0 MB)
For additional information about At Home Program Medical Benefits, visit the At Home Program Medical Benefits webpage.