Information for child and family service providers

Last updated on January 8, 2025

Find support designed for individuals and organizations who contract services to the Ministry of Children and Family Development.

Contracted Service Provider – News and Events

Proactive Disclosure Release of MCFD Contracted Service Provider Contract Details

Service providers can report an issue or complaint about a contract competition or award.

Vendor complaint process

Trauma-Informed Practice Guide

Healing Families, Helping Systems is a practice guide for community and health care professionals.

In this guide you will learn to identify Trauma-Informed approaches and the practical strategies to put them in place.

The following policy outlines the approvals, required assessments, and checks of caregivers for children in care under the Child, Family & Community Service Act (CFCSA).

Investigations of Contracted Agencies
- Policy
- FAQs
Screening and Assessment of Caregivers and Care Providers in Contracted Care Settings
- Policy
- FAQs

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The B.C. Public Service acknowledges the territories of First Nations around B.C. and is grateful to carry out our work on these lands. We acknowledge the rights, interests, priorities, and concerns of all Indigenous Peoples - First Nations, Métis, and Inuit - respecting and acknowledging their distinct cultures, histories, rights, laws, and governments.

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Information for child and family service providers

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Getting Contracts

Complaint Process for Service Providers

Policy for Contracted Agencies