Emergency response and planning

Last updated: August 12, 2021

If you need immediate assistance:

  • Call 9-1-1
    • Be ready to give your physical address and a description of what is happening
  • Call the BC Public Service Agency 24-hour emergency safety line: 1-250-952-0911
    • This number is for employees of the BC Provincial Government and their managers only.  If you're not employed by the BC Provincial Government, please call WorkSafe BC at 1-888-621-SAFE (7233)
  • See Urgent Support and Reporting for more information

If you need critical incident response (CIR) services, see the sidebar.

Emergency response plan

An emergency response plan promotes safety awareness and commitment to safety. It explains how to handle sudden, unexpected situations at your workplace. A good plan looks at the emergencies that could happen and hazards that could make them more dangerous.

Supervisors must have a plan for responding to potential emergencies. An important part of response is being prepared. All employees must know how to respond to an emergency situation.

Exercises and drills for emergency response plans must take place once a year.

During an emergency, you must be able to make quick decisions. A successful emergency response plan:

  • Identifies risks and hazards most likely to occur at your workplace
  • Includes response procedures
  • Outlines training, drills and communication requirements to ensure plans are effective

Emergencies you should include in your worksite plan are:

  • Fire
  • Earthquake
  • Power loss
  • Severe weather (tornadoes, ice storms)
  • Chemical or flammable liquid spills
  • Bomb threats or suspicious packages
  • Incidents at neighbouring buildings

Ask your building supervisor if an emergency plan is already in place. You may be expected to designate members of your staff to perform specific roles in the plan.