Emergency Response & Planning


If you require immediate assistance,

  • Call 911
    • Be prepared to give your physical address and a description of the event
  • Call the BC Public Service Agency 24-hour emergency safety line: 1 250 952-0911
    • This number is for employees of the BC Provincial Government and their managers only.  If you are not employed by the BC Provincial Government please call WorkSafe BC at 1.888.621.SAFE (7233).
  • See Urgent Support and Reporting for more

If you require critical incident response (CIR) services, see the sidebar.

Emergency Response Plan

An emergency response plan promotes safety awareness and commitment to safety. It explains how to handle sudden, unexpected situations at your workplace. A good plan looks at the emergencies that could happen and hazards that could aggravate them.

Supervisors must have a plan for responding to emergencies that could reasonably be expected to arise. An important part of response is being prepared beforehand. All employees must know how to respond to an emergency situation.

Exercises and drills for emergency response plans must take place annually.

During an emergency, you must be able to make rapid decisions. A successful emergency response plan:

  • Identifies risks and hazards most likely to occur at your workplace
  • Includes response procedures
  • Outlines training, drills and communication requirements to ensure plans are effective

Emergencies you should include in your worksite plan are

  • Fire
  • Earthquake
  • Power loss
  • Severe weather (tornadoes, ice storms)
  • Chemical or flammable liquid spills
  • Bomb threats or suspicious packages
  • Incidents at neighbouring buildings

Ask your building supervisor if an emergency plan already exists. You may be expected to designate staff to roles in the plan.