Emergency Response & Planning

If you require immediate assistance, call 911 as necessary, then contact the BC Public Service Agency 24-hour emergency safety line at 1 250 952-0911. For more, see Urgent Support and Reporting.

If you require critical incident response (CIR) services, see the sidebar on this page.

An emergency response plan promotes safety awareness and commitment to safety. It details procedures for handling sudden, unexpected situations at your workplace. A good plan looks at the probable emergencies that could happen at your workplace, and may uncover hazards that could aggravate an emergency situation.

Each supervisor must have a plan in place to respond to emergencies that could reasonably be expected to arise at their workplace. An important part of response is being prepared before an emergency occurs. All employees must be familiar with how to respond in the event of an emergency.

During an emergency, there is an urgent need for rapid decisions. Knowledgeable and prepared staff ensure everyone's safety. Here are the key elements of a successful emergency response plan:

  • Identifies risks/hazards most likely to occur at your workplace
  • Includes response procedures
  • Outlines training/drills/communication requirements to ensure plans are effective

Common emergencies that should be included in your worksite plan are

  • Fire
  • Earthquake
  • Power loss
  • Severe weather (tornadoes, ice storms)
  • Chemical/flammable liquid spills
  • Bomb threats/suspicious packages
  • Incidents at neighbouring buildings

Check with your building supervisor as there may already be emergency plans in place and you may be expected to designate workplace personnel to roles specified in the plan.