Digital resources

Last updated on January 30, 2026

Here are some helpful resources, contacts, and references to learn more about procuring digital products and services. 


Application Programming Interfaces

Learn about API’s role in where to start, how to share data and the connection to applications, systems or services. 


Artificial Intelligence (Policy on the use of generative AI)

B.C.’s new policy on generative AI unlocks employee potential and keeps data secure. 


Common Components

Discover the common components that encompass the interconnected hardware, software, network, and service elements we rely on.  


Connected Services BC

Government is changing how technology is procured, managed, and delivered. Learn more about what’s happening in CSBC.


Core Policy and Procedures Manual (CPPM)


Corporate Information and Records Management Office (CIRMO)

CIRMO can help you identify the documents you need to retain from your procurement (e.g. solicitation documents, amendments, contracts, schedules, etc.). They also advise on coordinating and processing ministry FOI requests; reviewing and assessing privacy impact assessments and information sharing agreements; information scheduling, appraisal, and storage; and posting information to the Open Information website.  

Refer to Records Management Guides and Learning for materials that can help you to understand what’s expected. If you have any questions related to records management, contact your Government Information Management Specialist


Digital.gov.bc.ca – Funding your digital investment 

The team behind digital.gov.bc.ca can help you navigate the digital investment process for capital projects under 20 million dollars and less than 10 million dollars in any one year. Here you can learn more about the digital investment funding process, including how to prepare a business case for your IM/IT minor capital funding request.


Digital Code of Practice 

The Digital Code of Practice supports the implementation of the B.C. government Digital Principles by expanding on what good digital products and services look like. 


Digital Marketplace - BC Developer's Exchange 

The Digital Marketplace offers three types of support depending on your procurement need.  


Digital Service and Content Design 

Learn about how human-centred design helps government deliver better services and digital content to people in B.C.


Flextrack VMS

Flextrack VMS is an online procurement portal for IM/IT consultants.


IM/IT Capital Investment Management Framework 

A description of the roles, responsibilities, and processes for all Consolidated Revenue Fund (CRF) IM/IT capital investments. 


IM/IT Standards

Information Management and Information Technology (IMIT) standards, guidelines and policies improve government services by promoting the consistent and appropriate management of government technology resources. 


Information Management Branch (IMB)

The IMB branch provides support for mobile devices, account management, server assistance, and requests for Privacy Impact Assessments. 


Information Security Branch (ISB)   

Provides overall governance and operations for information security to support the secure delivery of government programs. They ensure all goods and services are compliant with all information management and digital standards. 

They can also help you determine the level of risk with a Security Threat and Risk Assessment (STRA) in collaboration with Ministry Information Security Officers (MISO). 

We recommend you review the privacy and security considerations for applications and software as you prepare your solicitation. 


IT Knowledge Hub - OCIO My Service Centre (My SC) Products and Services Catalog

Learn about the services available in the OCIO My Service Centre Products and Services Catalog.


Ministry procurement and contract management specialists 

Your ministry procurement specialist should be your first point of contact. They will assist you through the procurement planning stages.  

Your ministry’s contract management team can help with Expense Authority (EA) approvals, obtaining signatures, requesting WorkSafe letters, insurance, obtaining support to finalize packages, and performing a final review and contract closure.  


Ministry IT Service Managers 

All ministries have a primary contact designated as their Ministry IT Service Manager. The service managers represent their ministry clients to Connected Services BC. They are the main point of contact with Connected Services for IT-related communications and planning, regarding services, prices, policies, procedures and service delivery. 


OCIO Standards and Guidelines 


Open Source Software – Guidelines for Use (PDF, 415KB)  

Guidelines to help inform decision makers when the use of Open Source Software packages are being considered.


Request for Qualifications: MUL SE3S 

The Scalable Enterprise Software Subscriptions Multi-Use List Request for Qualifications (SE3S), prequalifies suppliers that provide enterprise software subscription services in a variety of service categories – cloud-based solutions offering adaptable, reliable, and up-to-date tools via subscription models.   

SE3S will simplify and streamline the procurement process and ensure compliance with core policy and trade agreements.  

For more information, contact the Deal Management Office


Risk Management Branch (RMB)

In addition to procurement specialists, RMB can advise you on effective management of the risks related to your procurement.


Service Delivery Operations Division 

The OCIO Service Delivery Operations Division focuses on operational service delivery and streamlines responsibilities, improves accountability, and enhances quality and consistency of foundational services. 


Service Design Playbook (PDF, 4.5MB)

Service design is an internationally recognized practice that uses human-centred design to help government deliver better services and digital content to people in B.C. The Service Design Playbook guides you through the process from start to finish.


Service Management 

Service Management provides tools, service design life cycle support, and IT service management processes and procedures.

Contact information