Filing returns in eTaxBC

You can perform a variety of tasks for filing returns through eTaxBC.

• File a return
• Change a return
• Cancel a return
• Check if a return has been filed
• Find the due date for the return
• Determine what your return status means
• Request a filing frequency change for your PST account

Filing a return

To file a return:

1. Log on to your eTaxBC account
2. Select the appropriate account
3. Select File Return for the period you wish to file. If you don’t see the period, select View Periods to show all periods
4. Complete the return form. If you are filing a PST return and there is no PST collected, select Yes beside Is this a Nil return?
5. Select Submit

You can save a draft return to finish it at a later time by selecting Save Draft. If you do, the return won't be sent to us until you go back and submit it. To complete and submit the return you must:

1. Log on to your eTaxBC account
2. Select the appropriate account
3. Select File Return for the period (return status will say Draft Submission). If you don't see the period, select View Periods to show all periods
4. Select Edit Submission listed under I Want To
5. Complete the return form
6. Select Submit

Changing a return

If your return has already been submitted, you can still make changes, including filing a Nil return. To change a return:

1. Log on to your eTaxBC account
2. Select the appropriate account
3. Select the period you want to change. If you don’t see the period, select View Periods to show all periods
4. Select the File or amend a return under I Want To
5. Select Amend Return listed under I Want To
6. Make your changes
7. In the Reason for Amendment box, explain why you are changing the return
8. Select Submit

Cancelling a return

You can only cancel a return if it has a Submitted status. To cancel a return:

1. Log on to your eTaxBC account
2. Select the appropriate account
3. Select the period you want to cancel. If you don’t see the period, select View Periods to show all periods
4. Select the return link in the Period Activity section
5. Select Withdraw Submission listed under I Want To
6. Select Yes to confirm

If you cancel the return, you will need to file the return again.

Checking if a return has been filed

When you submit a return, you will receive a confirmation number. If you check the confirmation number under the Submissions tab in your account the next day, it will have a Completed status.

1. Log on to your eTaxBC account
2. Select the appropriate account
3. Select Submissions
4. To view a more detailed list of submissions, select View Submissions

Finding the due date of a return

You can find the due date for each return you file at the top of the page when you open the return.

1. Log on to your eTaxBC account
2. Select the appropriate account
3. Select the period you need the due date for. If you don’t see the period, select View Periods to show all periods
4. Select File or Amend a Return. If you’ve already filed a return for this period, select View Return

The due date will show up on the return worksheet.

Return statuses

Each period has a return status. The return status can be:

• Overdue: a return for the period has not been filed before its due date. It is now considered late and may be subject to penalties and interest
• Multiple Returns: there are multiple returns due for the same period
• Generated: a return is available to be submitted
• Submitted: a return has been submitted. If the return detail page says Processing, then the return is being processed through our system or is being reviewed by the program area
• Completed: a return has been received and processed
• Withdrawn: a return has been submitted then cancelled
• Draft Submission: a return for the period has been saved, but not submitted

Request a filing frequency change for your PST account

To request a filing frequency change for your PST account:

1. Log on to your eTaxBC account
2. Select the appropriate account
3. Under I Want To, select PST Filing Frequency Change
4. Complete the form
5. Select Submit

The request will be reviewed, and you’ll receive a letter upon the completion of the request.