Making payments in eTaxBC

You can perform a variety of tasks for making payments through eTaxBC.

• Make a payment
• Check your payment history
• Cancel a payment
• Change your default payment channel

Making a payment

Payments can only be made using the payment channels (your bank account information) you've added to your eTaxBC account. Payments can only be made through Canadian Financial Institutions. You must add a payment channel if you don’t have one yet. Credit card payments aren’t accepted.

When you make a payment in eTaxBC, your payment will be effective on the date you enter as the Payment Date. For example, if you submit a payment on the due date before midnight Pacific Standard Time, your payment will be considered on time, even though we may not process it until the next day.

Your payment is accepted subject to being cleared by your financial institution. Your financial institution may still reject the payment.

You are making a payment in a

• Tax account
• Non-tax account

Tax account

You can make a payment in eTaxBC when you file a tax return, or separately at a later time.

You can pay:

• A specific period
• An account payment

Pay a specific period

When you pay a specific period, your payment is applied to debt on that period first, even if you have older debt owing on your account.

To pay a specific period:

1. Log on to your eTaxBC account
2. Select the appropriate account
3. Select the Make Payment link beside the period you’re paying. If you don’t see the period, select View Periods to show all periods. Note: If a return is required for the period, you must file the return before you will see the Make Payment link. To make a payment without filing a return, see account payments
4. Confirm your payment channel (bank account information). If you’re adding a new payment channel, you’ll need to agree to the Pre-Authorized Debit Agreement before you can submit the payment. To do this, select Yes at the bottom of the agreement
5. Confirm the Payment Date. This is the date your payment will be applied to your account. You can post-date your payment up to one year
6. Confirm the amount of your payment
7. Select Yes at the bottom of the page to authorize the payment
8. Select Submit

Your payment will have a status of Submitted until we send the request to your bank or financial institution. This usually takes one business day. However, it may take up to 5 business days for your payment to be transferred from your bank account, especially if this is your first time making a payment on eTaxBC. Payments made are not guaranteed until the amount is debited from your account. If a payment fails it may result in a dishonoured payment fee.

Account payment

You can make an account payment for any amount. Your payment is automatically applied to your oldest debts first.

To make an account payment:

1. Log on to your eTaxBC account
2. Select the appropriate account
3. Select the outstanding balance link listed under Account Alerts or select Make a payment listed under I Want To
4. Confirm your payment channel (bank account information). If you’re adding a new payment channel, you’ll need to agree to the Pre-Authorized Debit Agreement before you can submit the payment. To do this, select Yes at the bottom of the agreement
5. Confirm the Payment Date. This is the date your payment will be applied to your account. You can post-date your payment up to one year
6. The payment amount defaults to the full amount outstanding. To change the payment amount, select No and enter the amount you want to pay
7. Select Yes at the bottom of the page to authorize the payment
8. Select Submit

Your payment will have a status of Submitted until we send the request to your financial institution. This usually takes one business day. However, it may take up to 5 business days for your payment to be transferred from your bank account, especially if this is your first time making a payment on eTaxBC. Payments made are not guaranteed until the amount is debited from your account. If a payment fails it may result in a dishonoured payment fee.

Non-tax account

You can pay:

• A specific invoice
• A specific period
• An amount for your account in general

Pay a specific invoice

If you have a debt for a non-tax program, such as stumpage or sponsorship, you may want to pay a specific invoice.  When you make a payment for a specific invoice, your payment is applied to the invoice first, even if you have older debt owing on your account.

To pay a specific invoice:

1. Log on to your eTaxBC account
2. Select the appropriate account
3. Under I Want To, select Pay outstanding debts
4. Find the invoice(s) you want to pay and select Balance to pay the full amount. If you only want to pay part of the invoice, enter the amount you wish to pay in the Amount column on the far right. You can pay multiple invoices at once
5. Go to the bottom of the page to complete your payment
6. Confirm your payment channel (bank account). If you are adding a new payment channel from here, you will need to agree to the Pre-Authorized Debit Agreement before you can submit the payment. To do this, select Yes at the bottom of the agreement
7. Confirm the Payment Date. This is the date your payment will be applied to your account. You can post-date your payment up to one year
8. The total of all invoice payments you entered is automatically displayed in the Total Amount to Pay box. Enter this amount in both the Amount field and the Confirm Amount field. You must enter this exact amount or you will get an error
9. Select Yes at the bottom of the page to authorize the payment
10. Select Submit

Your payment will have a status of Submitted until we send the request to your financial institution. This usually takes one business day. However, it may take up to 5 business days for your payment to be transferred from your bank account, especially if this is your first time making a payment on eTaxBC. Payments made are not guaranteed until the amount is debited from your account. If a payment fails it may result in a dishonoured payment fee.

Pay a specific period

When you pay a specific period, your payment is applied to debt on that period first, even if you have older debt owing on your account.

To pay a specific period:

1. Log on to your eTaxBC account
2. Select the appropriate account
3. Under I Want To, select Make a payment
4. Confirm your payment channel (bank account information). If you’re adding a new payment channel, you’ll need to agree to the Pre-Authorized Debit Agreement before you can submit the payment. To do this, select Yes at the bottom of the agreement
5. Select the period you want to pay from the drop down list
6. The payment amount defaults to the full amount owing on the account. If you want to pay a different amount, select No and enter the amount you want to pay
7. Confirm the Payment Date. This is the date your payment will be applied to your account. You can post-date your payment for up to one year
8. Select Yes at the bottom of the page to authorize the payment
9. Select Submit

Your payment will have a status of Submitted until we send the request to your financial institution. This usually takes one business day. However, it may take up to 5 business days for your payment to be transferred from your bank account, especially if this is your first time making a payment on eTaxBC. Payments made are not guaranteed until the amount is debited from your account. If a payment fails it may result in a dishonoured payment fee.

Account payment

You can make an account payment for any amount. Your payment is automatically applied to your oldest debts first.

To make an account payment:

1. Log on to your eTaxBC account
2. Select the appropriate account
3. Select the outstanding balance link listed under Account Alerts or select Make a payment listed under I Want To
4. Confirm your payment channel (bank account information). If you’re adding a new payment channel, you’ll need to agree to the Pre-Authorized Debit Agreement before you can submit the payment. To do this, select Yes at the bottom of the agreement
5. Confirm the Payment Date. This is the date your payment will be applied to your account. You can post-date your payment up to one year
6. The payment amount defaults to the full amount outstanding. To change the payment amount, select No and enter the amount you want to pay
7. Select Yes at the bottom of the page to authorize the payment
8. Select Submit

Your payment will have a status of Submitted until we send the request to your financial institution. This usually takes one business day. However, it may take up to 5 business days for your payment to be transferred from your bank account, especially if this is your first time making a payment on eTaxBC. Payments made are not guaranteed until the amount is debited from your account. If a payment fails it may result in a dishonoured payment fee.

Checking your payment history

To see a list of payments you’ve made:

1. Log on to your eTaxBC account
2. Select the appropriate account
3. Select the Submissions tab
4. Select the submission for additional payment details. If you don't see the submission you want to view listed, select View Submissions, then select the one you wish you view

Each payment listed will have a status. The status of your payment request can be:

1. Submitted: the payment has been submitted, but we haven’t sent it to your financial institution. If the payment details screen says Processing then your payment request is being sent to your financial institution for processing
2. Completed: the payment has been sent to your financial institution. It may take up to 5 business days for your payment to be transferred from your bank account
3. Withdrawn: the payment request has been cancelled before it was sent to your financial institution

Note: Post-dated payments will remain with a status of Submitted until the payment date.

Checking your invoice payment history (non-tax accounts only)

To view payment details for a payment you made towards more than one invoice(s):

1. Log on to your eTaxBC account
2. Select the appropriate account
3. Select the Payments and Credits tab on the centre bar

Select View Request for details for payments still in a Submitted status, and View Allocation for payments that have already been processed.

Cancelling a payment

You can cancel (withdraw) a payment in eTaxBC if it has a status of Submitted, and is not showing as Processing in the payment details screen. Requests are processed at the end of the day on your selected payment date. Once your payment is showing as processing or completed, you'll need to contact your financial institution for assistance.

To cancel a pending payment:

1. Log on to your eTaxBC account
2. Select the appropriate account
3. Select the Submissions tab
4. Select the submission for the pending payment. If you don't see the submission you want to view listed, select View Submissions, then select the one you wish to view
5. Select Cancel Payment
6. Select Yes to confirm

Changing your default payment channel

If you added more than one bank account and would like to change your default payment channel:

1. Log on to your eTaxBC account
2. Select Settings
3. Select the Payment Channels tab
4. Select the account you want to set a default payment channel for
5. Select Set as default beside the payment channel you want as the default
6. Select Yes to confirm