A supplement may be provided to assist recipients of income assistance, disability assistance, and hardship assistance with the cost of a security deposit to secure rental accommodation.
This supplement is available under the Employment and Assistance Regulation and Employment and Assistance for Persons with Disabilities Regulation.
Eligibility
Effective: December 1, 2025
Security deposits can only be issued in tenancy situations that are covered by the Residential Tenancy Act or for a housing unit owned by a cooperative association, and cannot exceed one-half the monthly rent, or monthly housing charge. In the case of subsidized rental housing, the monthly rent is calculated as the actual rent payable plus the monthly subsidy. For example, if the rent amount paid by the recipient is $350 and the subsidized amount is $200, the monthly rent is $550.
The ministry may provide a security deposit to or for a family unit that is eligible for income assistance, disability assistance, or hardship assistance if all of the following conditions are met:
As of December 1, 2025, all recipients are limited to two outstanding security deposits issued after that date. Once the limit of two issued after December 1, 2025 is reached, recipients must repay all security deposit debt prior to December 1, 2025, plus all but one security deposit issued after December 1, 2025 before receiving any new security deposits [see Repayment below].
Exceptions are available if the limit is reached and the recipient meets one of the exception reasons. [see Exceptions below].
The ministry does not assume liability or legal responsibility for rent or for any breach of the tenancy agreement.
Security deposit interest is not recoverable, nor is it considered income.
[For more information, see Additional Resources – Residential Tenancy Act.]
Exceptions
Effective: December 1, 2025
If a recipient has reached the maximum of two outstanding security deposits issued after December 1, 2025, they may be considered for additional security deposits under the exceptional circumstances outlined in the table below. Supporting documentation is required where applicable.
If an exception has been applied, and a recipient is facing another exceptional circumstance, additional security deposits can be considered. For example, if an exception was already provided for a recipient experiencing homelessness, a further exception can be considered if they are now being offered supportive housing.
| Reasons | Examples | Types of Supporting Documentation (if required) |
|---|---|---|
| Current housing is uninhabitable or tenancy agreement ends unexpectedly due to an unforeseen event without fault of the tenant or landlord |
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| Offered and intends to accept subsidized or supportive housing |
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| To reunite a parent with a child that was removed from the family under the Child, Family and Community Service Act (CFCSA) |
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| To prevent a child from being removed from the family under Child, Family and Community Service Act (CFCSA) |
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| Fleeing an abusive spouse or relative |
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| Experiencing homelessness and has not been provided with a security deposit in the past six months |
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Repayment
Effective: December 1, 2025
As of December 1, 2025, once a recipient has received the maximum of two outstanding security deposits, they must repay all but one security deposit before becoming eligible for any new security deposits.
For all security deposits, a Repayment Agreement/Acknowledgement of Debt (Repayable) (HR2663A) must be signed by the recipient. Security deposits not repaid in a lump sum must be recovered through a monthly deduction from the family unit’s assistance payment. Deduction starts on the second assistance payment after the security deposit is issued. The recovery amount on all outstanding deposit debts is $20 per month or if the recipient leaves assistance, repayment must be made until the debt is recovered.
Recipients may voluntarily repay their deposit debt at a higher amount.
[For Repayment Agreement/Acknowledgement of Debt (Repayable) (HR2663A), see Forms and Letters.]
[For more information on repayment of security deposit supplements, see Related Links – Recoveries.]
How to request a Security Deposit
Effective December 1, 2025
You can request a Security Deposit in one of these ways:
Online: through My Self-Serve
Telephone: toll-free at 1-866-866-0800
By mail: to any of the Ministry or Service BC offices
In person: by attending a Ministry or Service BC office during office hours or dropping off using the outside drop box
You will be required to provide documentation for your request. Examples include (but not limited to):
Tenancy Agreement
How to make a lump sum repayment
Effective December 1, 2025
You can make a full or partial lump sum repayment to the ministry. You can pay by cheque, money order, bank draft made out to the Minister of Finance, or cash at your local office.