Contact us

Who to contact depends on what you're trying to do. 

Report a lost or stolen BC Services Card

Learn how to report a lost or stolen card.
 

Get help using the BC Services Card mobile app 

If you need help with:

• Setting up the BC Services Card app
• Logging in with the BC Services Card app

Contact the BC Services Card Helpdesk

Or, find a designated government counter to verify your identity to set up or remove the app.
 

Change your information

Find out who to contact to update your personal information – getting married or divorced, legally changing your name, moving, or changing your gender.

Talk to someone about a suspended, seized or revoked BC Driver’s Licence

Find who to talk to about a suspended, seized or revoked BC Driver’s Licence and Services Card.
 

Ask a privacy-related question

Questions about the collection, use and disclosure of your personal information.

Manager, Service Delivery

Provincial Identity Information Management Program

Get general information about the BC Services Card

To speak with someone, please contact us.