Contact us

Who to contact depends on what you're trying to do. 

Report a lost or stolen BC Services Card

Learn how to report a lost or stolen card.

Get help using your BC Services Card to access services online

If you need help with:

  • Mobile card
  • Logging in with a mobile card

Contact the BC Services Card Helpdesk

Or, find a designated government counter to verify your identity to set up a mobile card or remove a mobile card.

Change your information

Find out who to contact to update your personal information – getting married or divorced, legally changing your name, moving, or changing your gender.


Talk to someone about a suspended, seized or revoked BC Driver’s Licence

Find who to talk to about a suspended, seized or revoked BC Driver’s Licence and Services Card.

Ask a privacy-related question

Questions about the collection, use and disclosure of your personal information.

Manager, Service Delivery

Provincial Identity Information Management Program

Toll free: 1-888-356-2741
Mailing Address
PO Box 9412 STN PROV GOVT, Victoria, BC, V8W 9V1


Get general information about the BC Services Card

To speak with someone, please contact us.