Information and Services for Workers and Their Dependants

Last updated on July 24, 2024

A Workers' Adviser can:

  • Provide you with advice or assistance on a potential appeal
  • Help you with a Review at the Review Division or an Appeal at the Workers' Compensation Appeal Tribunal regarding a WorkSafeBC decision
  • In some cases, represent you during a review or an appeal

Start a new inquiry with us if:

  • WorkSafeBC refused or failed to provide you with a decision on an issue of entitlement under the Workers Compensation Act
  • You received a decision from WorkSafeBC about an injury claim for compensation but disagree with the decision
  • Your employment or membership in a union was terminated from raising a health and safety concern and you are thinking of filing a Prohibited Action Complaint with Worksafe BC
  • WorkSafeBC declined to accept your complaint, form 57W1, for Prohibited Action under sections 47 and 48 of the Workers Compensation Act
  • You need advice on a prevention matter involving an administrative penalty against an employer, an order issued against you as a worker, or, an inspection report

Do I need a lawyer for a review?

No, you do not need a lawyer, but if you would like one, contact the Lawyer Referral Services at 604-687-3221 or 1-800-663-1919.

Whether you win or lose your review case, WorkSafeBC policy is to not pay legal fees.

Need help?

What to expect?

Step 1: Complete online inquiry

Step 2: WAO will contact you within 4 business days

Logon to your WAO Portal
Logon to your WAO Portal

The Worker Portal allows you to:

  • view Workers' Advisers Office documents
  • communicate with the Workers' Advisers Office (Messages)
  • update your contact information